Digital Downloads ‑ Filemonk
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It's complicated, but the help desk is very helpful.
Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve.
If you ever need further assistance or have questions, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
Awesome services and fast responses when needed!
Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files.
Please feel to reach out for anything else, we're always around to help :)
Wishing you the best of luck with everything.
-Anaam / Merchant Success Lead
funciona perfecto!
Gracias por tu maravillosa reseña! Nos alegra saber que Filemonk ayuda a vender productos digitales a los clientes y funciona como se esperaba. Siempre estamos motivados para crear nuevas funciones para la aplicación. Te deseamos lo mejor.
Si alguna vez tiene alguna inquietud o enfrenta algún problema, ¡no dude en contactarnos!
- Sneha / Merchant Success Team
Works very well, thanks!
Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.
If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)
- Sneha / Senior Technical Support Specialist
This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.
Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file-sharing solution!
Thank you for such a glowing review! 😊 We’re thrilled to hear that you’ve found the app easy to use and that the setup was smooth and hassle-free. It’s great to know you’re enjoying the clean interface and seamless handling of large files—that’s exactly the experience we aim to provide!
We truly appreciate your recommendation and are here if you ever need assistance. Wishing you continued success with your file-sharing needs!
- Sneha / Senior Technical Support Specialist
Great tech support!
Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address.
Please feel free to reach out for anything, we're here to help :)
-Anaam / Merchant Success Lead
Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education. We are in the process of moving our store from Opencart to Shopify.
Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
Excellent customer service- even at 1:30am!
Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.
We're always here to help. :)
- Sneha / Merchant Success
The support team is incredibly helpful, and the app is easy to use!
Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me provide help and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Stellar! Has been great to showcase our new digital products on our website
