Digital Downloads ‑ Filemonk
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I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)
I am thrilled with the performance of this app, as it perfectly fulfills my requirements. The prompt and outstanding assistance I've consistently received is truly commendable. A big thanks to Kartik!
I needed an app to allow me to include digital downloads with my board game, Anthromancer - this seems to do the trick. There was a built in chat feature that allowed me to directly contact the lead developer and ask questions and discuss my needs. Excellent customer service. I'm hopeful to see how this app grows.
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
fast solution and easy communication
Thank you so much! I'm glad I could provide a quick solution and make the process smooth for you. We are always here to help!
Nagaraj | Technical Support Specialist
Filemonk is easy to use and works reliably
Easy, Very Precise, assist me greatly in my File needs
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
Large file size limit than other popular digital download apps on Shopify. Great customer service - real person, quick responses.
Tried a bunch of other file-delivery apps and they're all too convoluted, nonsensical, confusing or generally bloated with stuff. Filemonk installed in 2 minutes, emails was easy to setup, integration into store flawless (and didn't mess with my very complicated theme). Emails are already sending out with customers deliveries as I type this review. Use this one. It is *the* one.
This app makes starting a digital product business attainable and affordable. The app is an amazing feature that gets the job done. The plans give you great options and breathing room as well as the storage. Also they have great customer support, Hassan was able to help me with further establishing the app. I think this is a great app to start with in digital product delivery.
Thank you so much for your Amazing Feedback!
I am glad I could help you setting up our app to set the digital product downloads through in your store. :)
Please let me know, if you need any further help setting up our app.
Best Wishes for your business!
Hassan Khan | Technical Support Specialist
This is the best digital products app on Shopify.
First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect.
Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day.
The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests.
I highly recommend Filemonk!
