Digital Downloads ‑ Filemonk

I had an issue with customers downloading their ebook and they fixed the issue is under 30 mins! Thank you so much for making my customers your priority!

Works great, easy to use

Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.

Love It

I’m new to Filemonk (and indeed Shopify) and am very impressed with help received from Hassan.
I’ve managed to set up the download link on the customer thank you page which is exactly what I wanted.
Hassan checked that everything was working ok at his end and I’m no longer confused.
Update: had a new query and was helped by Shashi. Very patient. Ultimately this is a great app for sending files I am very happy with it.

Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.

So far this app has been easy to use and works well.

Once I attach the file to the product advertised for sale, I do not have to do anything else. When a customer purchases the product the file is sent to them instantly.

I tested it out by buying one of my products using a different email address and I received the file. So far I have not received any complaints from my customers so I feel assured that they have received the digital products that they purchased as well.

I will definitely recommend that everyone selling downloadable products give this app a try. There are different levels of plans you can get and the prices are reasonable.

Excellent app!

Solves a lot of pain points in software delivery. At first, it didn’t cover some of our use cases, but the team has been amazing. Big shoutout to Kartik and Sandesh - they listened to our problems and quickly built features just for us. Thanks to them, we could move faster without losing confidence in the product.

Highly recommend!

No complaints here. I've been using it to sell sample packs, and so I can include downloads with music purchases. It's been working out well and it's really easy to understand and use, unlike many other Shopify apps. Thanks Filemonk!

Very well integrated into Shopify, with the ability to offer a download per variant. We love it and are building our business on it!