Digital Downloads ‑ Filemonk
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So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!
Thank you so much for taking the time to leave a review and for the name mention as well :)
It was my pleasure to help you get your DKIM authenticated and glad that your emails are going out from your custom email address now.
Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.
Thank you for your kind words! 😊 We’re thrilled to hear that Filemonk is delivering exactly what you need and meeting your expectations perfectly.
If you ever have any questions or need assistance, feel free to reach out—we’re always here to help. Wishing you continued success with your digital deliveries!
- Sneha / Senior Technical Support Specialist
The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.
Thanks be to Filemonk!
Thank you so much for your awesome review! :) Very much appreciated. You're awesome too! It makes me glad to learn that you find the app to be simple to use. It was a pleasure for me to provide help and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.
Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.
It’s great to know that we could assist you and address your queries.
If you have any questions or concerns in the future, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
- Sneha / Senior Technical Support Specialist
sneha helped us very well, very fast and clear information :)
Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.
We're always here if you need anything else at all.
- Sneha / Merchant Success
Thank you very much for the customer service's help. The response was very fast and helped me solve all the problems. This APP is definitely the first choice APP for customized artworks.
Thank you for your wonderful review! I'm glad we could help setup your own custom email to send emails to your customers and customize the email template. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
The App does what it says on the tin, managing delivery and downloads of digital products, integrates with Shopify as well as anything can ... well pleased with this.
Thank you for your review! 😊 We're so glad to hear that Filemonk is meeting your expectations and making it easy to manage your digital product deliveries. It’s great to know you’re well pleased with the integration to show the download button on thank you page for easy accessibility post purchase!
If you ever need any help or have questions, don’t hesitate to reach out—we’re here to support you. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
i really love this App!
For us, its a gamechanger and exactly what we've been looking for.
Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!
Keep it up, can recommend 100% !!
Thank you so much for the kind words in your review and for the name mention as well :)
It was my pleasure to help set up the 'download button' on the thank you page. I love what you sell and wish you the best of luck.
-Anaam / Merchant Success Lead
I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!
It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!
Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)
-- Sandesh / CEO
