Digital Downloads ‑ Filemonk
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I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store.
If you need any further assistance as you launch your store, we're here to help!
- Sneha / Merchant Success
Great app. I've been using it for 4 months so far to have my digital products delivered and have had no one issue. Pricing is also great
At first, I wasn’t quite sure how to use it, but when I asked via chat, they were quick to give me helpful instructions.
Once you get the hang of it, it’s really easy. I think it’s easy to use even for small businesses.
I'm a newbie and this has been a great app! Support has been wonderful any time I've bumped into issues!
Excellent customer service and refreshing to finally talk to a support agent who knows what they are doing.
Shashi was very helpful and was able to edit my download page to make the font larger (as my brand font was very small). It was done super quickly and Shashi was very friendly. He then helped me again to sort out some technical stuff in the back end.
The app works perfectly and customer service has been great as well. Thank you!!
Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.
Thank you so much for your kind words! :) I'm happy to learn that you find the app simple to use. I was glad to help out with your queries and answer your questions.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
I have been trying for weeks to get my DKIM verified but without success luckily Nagaraj came on line and because I didn't know how to do what was suggested (despite the information being given clearly) he went and sorted things out for me. Thank you so much. I always find the customer service of Filemonk to be excellent. They never let a problem beat them and help customers sort out problems all the way.
Their customer service is amazing!! I really enjoy working with them. I had a couple of CSS issues and they took care of it super quick. Thank you again for your support!! I look forward to what you guys can do!
