Digital Downloads ‑ Filemonk
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I’ve been using Filemonk for a while now for digital downloads on my Shopify store, and honestly it’s been great. It was really easy to set up, and once it was running, everything just worked.
Customers get their files instantly after purchase, which has made the whole process much smoother for us and cut down on support emails. The app is simple to use and does exactly what it’s supposed to do without being complicated.
Also, their support team has been super helpful whenever I had questions. Definitely one of the better Shopify apps I’ve used.
Have had a great experience with the Filemonk team. Had a small issue on my end early on. The service team was lightening fast to help me figure it out.
Thank you so much for your wonderful review! 😊
We're so glad to hear you've had a great experience with the Filemonk team. It's great to know our support team was able to help you resolve the issue quickly and get everything back on track. Providing fast, reliable support is something we strive for every day.
We truly appreciate your support and are always here if you need anything! 💙
Momna Kamal| Senior Technical Support Specialist
Very good response time with any questions with real concern!
It's been SO easy to use and RELIABLE. Haven't had to worry about a thing!
Excellente application et service à la clientèle super efficace, je recommande!
Thank you for the 5 stars! Reviews like this keep us going. We're committed to making Filemonk the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us!
Regards
Arnab
very helpful team. I like that you can directly link to a file that you upload to shopify
Filemonk has been great. In over 1400 deliveries of digital products, maybe 3 weren't delivered. So, that's a 99.7+%. Honestly, it's probably closer to 100%
I've been happy with Filemonk as the delivery system for my digital products. And they have a responsive tech team.
I really like this app, it's fairly priced, works reliably, when I've reached out to support they've been helpful.
The downside for me is I really want to see an API built so I can automate the upload of my items, the CSV method just doesn't doesn't cut it. I've asked a few times but the response has been lukewarm.
Ultimately because of this I think I will end up having to develop something in house that meets my needs as I spend more time uploading files than I do on any other aspect of onboarding a new item.
Amazing in detail service. Very happy with this app. I recommend it 100%.
Easy peasy and super great support!
