Digital Downloads ‑ Filemonk
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In base alla valutazione
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.
Please feel free to reach out for anything else, we're here to help!
- Sneha / Merchant Success
I have recently used it but it all seems very easy and intuitive. It works perfectly, congratulations
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
App does exactly what I need, and the person running the app is super kind and answered within minutes of me writing through the support live chat <3
I had an issue with customers downloading their ebook and they fixed the issue is under 30 mins! Thank you so much for making my customers your priority!
Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.
Works great, easy to use
Love It
I’m new to Filemonk (and indeed Shopify) and am very impressed with help received from Hassan.
I’ve managed to set up the download link on the customer thank you page which is exactly what I wanted.
Hassan checked that everything was working ok at his end and I’m no longer confused.
Update: had a new query and was helped by Shashi. Very patient. Ultimately this is a great app for sending files I am very happy with it.
Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.
Thank you so much for the thoughtful review! I'm really glad I could help you resolve the PDF protection issue and update the data step by step. It means a lot to hear such kind words about the support experience. We’re always here to help!
Nagaraj | Technical Support Specialist
So far this app has been easy to use and works well.
Once I attach the file to the product advertised for sale, I do not have to do anything else. When a customer purchases the product the file is sent to them instantly.
I tested it out by buying one of my products using a different email address and I received the file. So far I have not received any complaints from my customers so I feel assured that they have received the digital products that they purchased as well.
I will definitely recommend that everyone selling downloadable products give this app a try. There are different levels of plans you can get and the prices are reasonable.
