File Upload & Image ‑ Uploadly
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I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns.
Thank you Uploadly team!
Our customers have told us they love how easy it is to upload images. The best feature is the ability to attach a note to each uploaded image.
Also, tech support is very fast, and they fixed perfectly a little issue we had. Most users will need the unlimited plan. We are very happy with Uploadly and highly recommend it!
App works smoothly and best of all: customer service is great. I was having problems setting things up in my webstore anycustomprint.com and Anna took care of me like a pro. All I had to do was giving them permission to access my webstore and lifting my hands from the keyboard. Next thing I knew was that it was working and they also explained to me what I was doing wrong in the initial setup.
Long time since I don't see someone deserving a 5 star review as clearly as this app and the humans behind it.
Thank you very much for the kind feedback! We really appreciate it.
If you need any further help, you can always reach out to us via the help section inside the Uploadly app.
Thank you
Anna from Uploadly
Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time.
Thanks for the quality service!
This app has transformed by business. Even it were just for the productivity on my side, it would be worth it! I save so much time on back and forth with clients, people pushing the boundaries of what I'll customize for them ... and your tools have eliminated 99% of those problems!! Now if only I could get it for my Etsy shop, too!!
Definitely, they have been my allies in this venture. From the very beginning, it has been a complete and flawless service. This tool has helped our company generate more sales.
Extremely bad customer support; left everything to the AI chatbot, which is useless and replies with the same answers. I was thinking of upgrading to the paid plan, but now I'm uninstalling it and never recommend it to anyone!!!
Hello,
it looks like you used the Shopify Sidekick which is the only AI Chatbot.
If something didn’t work as expected or if anything was unclear, we’re always here to help via email or Live Chat. You can reach our support team anytime via the live chat button — and you can create an email ticket! I have attached here the screenshot where you can find the support channels on the app:
https://drive.google.com/file/d/10phvHvn95owoWaz3PsZmWQ0UWasnek9c/view?usp=sharing
Please get in touch with us, we would be happy to help you out.
You can simply write us an email to:
support@inspon-app.zendesk.com
Thank you for your time and understanding!
Been using the app for a couple of years now. Works great with no issues.
This has been wonderful for my business and I haven't had any issues come up. The customer support is wonderful and I would recommend it to any business owner!
This app works great for our business. Customers are able to easily upload their images so we can print them.
