Fin AI Agent & Intercom
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Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
Obsahuje nepřeložený text
- Oblíbené u obchodů, jako je ten váš
- Se sídlem v USA
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Kategorie
Posílání zpráv v reálném čase
Automatizované odpovědi
Cena
Vyberte si tarif, který nejlépe vyhovuje vašemu podnikání.
Partner Intercom může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více
Fin AI Agent
$0.99 jednorázový poplatek
per outcome
Funkce
- With Intercom or your current helpdesk
Essential
$39 / měsíc
nebo $348/rok s úsporou 26 %
per seat
Funkce
- Customer support for small businesses
14denní zkušební verze zdarma
Advanced
$99 / měsíc
nebo $1,020/rok s úsporou 14 %
per seat
Funkce
- Powerful AI features for growing teams.
14denní zkušební verze zdarma
Expert
$139 / měsíc
nebo $1,584/rok s úsporou 5 %
per seat
Funkce
- Security and reporting for larger teams.
14denní zkušební verze zdarma
Obsahuje nepřeložený text
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (18)
I cannot describe how bad this app is and the backend of their service is like find the one piece of spaghetti within the mountain of spaghetti.. very very disappointing... they just launched an update. Now nothing is working on shopify. No widget showing, no chat available....
We're sorry you've had a frustrating experience with the app. Our support team has resolved and shared full details with affected customers regarding the temporary storefront disruption.
On the rest of your review, we'd genuinely like the specifics. If you contact support with anything that's slowing you down, they'll get it to the right team!
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
Podpora
Podporu k aplikaci poskytuje Intercom.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
31. srpen 2016
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