Reviews (13)
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I had a great experience with MO: Country Blocker & IP Block. I reached out to support regarding an issue with country blocking, and Kanishtha was incredibly helpful throughout the process. She responded promptly, understood the problem straight away, and guided me through the solution efficiently.
The support was professional, knowledgeable, and made the whole experience smooth and stress-free. It’s reassuring to know the team is so responsive and willing to assist when needed.
Highly recommend this app for anyone looking for reliable country and IP blocking, backed by excellent customer support.
Doesn't block all countries and suddenly decided to block my country's customers. I didn't change any settings.
We're sorry for the inconvenience caused to you. This isn’t expected behavior, and the app is working normally for other stores.
We did reach out earlier to investigate this further on your store so we could identify and fix the issue, but we didn’t hear back before the app was uninstalled.
We’d be more than happy to review this for you and get everything working smoothly. Please reach out to us at ecommercesupport@xecurify.com, and we’ll be happy to assist you in resolving this.
this app is by far the best, I was getting over 100 email fake sign ups from bots from overseas, messed up my customer database with fake accounts, and exceeded my mailerlite email subscriber limit which ended up with me spending money unnecessary. I only ship to UK post codes so it made sense to have a firewall to block international countries and since then my fake bot account sign ups and fake traffic as now stopped. Customer service is a defo 10 out of 10!!
I've been using this app for approx. 3 weeks now, mainly to stop the amount of Nigerian SEO traffic that was contacting me via my website.
It does work at preventing a good majority of that traffic however it seems I need to reset the app at least once a day or the unwanted traffic starts again. Would have given it 5 stars had it worked seamlessly. Please can this glitch be fixed?
Great customer support. We showed a lot of visits from a country we don't sell to and all the visits were less than a second long with zero conversions. These sessions were messing up our Shopify conversion analytics so we knew right away it was some kind of bot or an attack. This app was able to block the listed countries within minutes. Support was great and I was able to get on a Zoom session with Ananya to go over all the options available. I recommend this app 100%
Really incredible customer service! The app works very well. Highly recommend!
The team are super helpful with their quick responses.
We are very keen to see the results from this amazing app!
The app does not work well - The main problem, when deleting the app and using the "Stop the Protection" delete option first, the app is not deleted correctly - this leaves a message .. Liquid error: Could not find asset snippets/mo-firewall.liquid Liquid error: Could not find asset snippets/mo-firewall.liquid Liquid error: Could not find asset snippets/mo-firewall.liquid on the front end so looks bad from a customers perspective
Hello Merchant,
We apologies for the inconvenience caused to you.
There might be some technical glitches due to which theme records are not cleared properly. We'd be happy to help you for resolving the issues you faced after uninstalling .
Our Support engineer has sent you an email to help you out . Please check.
If you didn't receive it , please reach out to us at info@xecurify.com . We'd be glad to help you out.
Thanks,
miniOrange
This app works great for blocking countries! I upgraded to the premium and it works excellent to block VPNs. I have a VPN and I tested several different countries and it worked perfectly. Support is also great and very speedy.
didn't work for us