Reviews (8)
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We are major catalog company and this app does a great job of integrating onto our website. There may some flashier ones out there but this one was super simple to set up and works perfectly.
After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.
Hello, and thank you for taking the time to write this.
You're right: your flipbook wasn't displaying properly, we told you we'd get back to you the next day, and we didn't.
That's on us, and I'm sorry it cost you weeks of your time.
If you'd ever like to give Flook another try, write to me directly at kwaku@nowinstore.com and I'll set it up with you personally.
Kwaku, co-founder
¡¡¡¡increíble atención al cliente!!!! Amamos la aplicación, la vdd te ahorra muchísimo tiempo y muestra tus productos de una manera increíble. La recomendamos ampliamente y su atención al cliente es irreal de buena.
We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.
Needed a quick and easy way to add our Lookbook to our site. Found this app, signed up for the free version to play around then immediately signed up for the reasonably priced pay version. Got it posted to the site in a matter of minutes! I reached out with 2 functionality questions last week and they added the features this week! Great app and great customer service!
Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.
3 Days, 3 Emails, no customer service from our original automated auto response. so hard to operate on Shopify without support from external apps
Hello,
I'm sorry.
Three emails over three days with nothing but an automated reply is not the support you should get, especially while you're trying to get set up.
That's on us.
If you'd still like help with your flipbook, email me directly at kwaku@nowinstore.com and I'll take care of it myself.
Kwaku, co-founder
It helps a lot with the pdf catalog, and it looks fine in my webapage, especially for my clients. Thanks Now in Store Inc.
