Shopify Flow

It's great when it works but we seem to run into issues every few months with something not working correctly even though we have changed nothing to our flow. I do not know if this is due to updates or what but it is getting exhausting.

the concept is genius, but understanding how the pieces fit together and the selection of the data elements and loops that are needed for each is beyond a normal user. We're techy, but we have had 10 runs at it and finally gave up.

Pas super user friendly et pourrai être simplifié selon moi...
Les traductions ne sont pas géniales et il faut faire beaucoup (trop?!) d'essais-erreur...

Mais quand le flux est bien construit, c'est vraiment un outil génial!

Flow is awesome, but does have some maddening limitations. For example:

You can use variables in certain email address fields, and you can use fully custom liquid in certain email content fields, but you can't do both in any action. :/

Advanced logical conditions are difficult: "IF (this AND this] OR this". An action can have multiple outputs (yay) but can't be triggered by multiple separate events.

The "run code" action is hamstrung. If I recall correctly it can't send an email.

Context, variables and email templates don't transfer seamlessly from one scenario to another. If you change your trigger from "Fulfillment Ready" to "Order Paid" the entire flow is broken.

It's also frustrating that we should even need Flow for certain things that should be native functionality, like auto-capturing payments EXCEPT when fraud risk is high, or triggering a custom message to a dynamic email address. BUT it is great to have, and keeps getting better. I've upgraded my rating because (and I'm learning how to use it better).

not enough triggers. need trigger for product updated or variant updated

Het werkt goed en soepel, en je hebt ook veel opties die je kunt gebruiken. Ik ben er tot nu toe - na 4 maanden gebruik nog steeds erg tevreden mee.

Not great support. UI and all intricacies are way too complicated for average shopify user to use. I dont get why they dont have a chat like interface like Zapier where you can type out the exact flow you want in natural language and it builds it for you; if they had that, we would use Flow 10x more than we do.

The functionality is great, and it's free. For those reasons, I love it and highly recommend it. But I really wish they had more help documentation. This is especially the case when it comes to finding certain search criteria, or what fields mean, specifically. There's really not much out there except for Q&A forums -- can't they have a glossary or repository with definitions?? And I wish that when you had a flow set up, you could click into the search criteria currently being used to see its hierarchy within all of the available fields; the app doesn't allow you to do that or to see the path to find it again.

So far so good, no doubt I am underusing this tool but already some of the things I have created have saved me so much time. Couple it with ChatGPT for easy instructions

Flow has been an excellent addition to our Shopify toolkit. It’s easy to set up, highly reliable, and has saved us countless hours by automating repetitive tasks. The flexibility to create custom workflows means we can adapt it to suit our business perfectly. Highly recommended for any merchant looking to streamline operations and boost efficiency.