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One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin.
Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers.
Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!
Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.
Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out.
This is the response I am getting.
"While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows"
Who is responsible for support on this app if it's not Shopify?
Steer clear....this app will only give you more headaches and waste your time and energy
Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case.
We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.
Incredibly basic and does not offer anything I was looking for.
(Send email to customer after X days for example)
Hi, thanks for the review. You may want to take another look - Flow is powering the experience under Marketing > Automations, where you will find the ability to email Customers.
We use flow and it is basic but does the job. When is the new flow available? We are on the original app and I don't see any way to upgrade.
We have been using Flow since we migrated to Shopify Plus, we couldn't run our business without it. That being said it could be improved.
-HippieShop
This is fairly useful - it's like Zapier w/ access to your SQL database. In fairness, it's currently more handy in theory than in practice.
https://www.dopeboo.com
This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.
I used this app to help me to control inventory. It could be great if it can do 1 more step by linking to Shopify location. It means that it can have a flow / feature to reassign order location based on a rule setting. It will be perfect to manage inventory in multi-location . can you pls develop it?
Thanks for the review. For anyone reading this, Flow does support accessing inventory per location.
Super app.. Gør mange ting meget bedre
This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.
Hi, thank you for your review. We are happy that you are finding Flow useful. It sounds like you are having some technical issues with loading the app. That should never happen. Please reach out to Shopify support to report the issue and we'll work to resolve whatever is happening.
