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Excellent support — they actually built the feature we needed
We reached out because we needed to attach a dynamically generated PDF (an order-specific invoice) to transactional emails sent through Shopify Flow, and their existing setup didn't support a variable file field. Instead of just saying "not possible," the FlowSend team worked with us directly, understood the exact use case, and extended their Flow action to accept a dynamic file URL via variables. Now we can send transactional emails with the correct file attached per order, automatically.
This is a big deal for anyone selling in Germany or the EU — invoices (Rechnungen) often have to be sent as a proper PDF attachment for B2B customers, not just linked or embedded in the email body, and most transactional email apps in the Shopify ecosystem simply don't support this out of the box. FlowSend now does, and it works directly inside Flow with no external services or custom code needed.
Responsive, technical team that clearly listens to merchant feedback. Highly recommended if you need real transactional email flexibility on Shopify.
Hafis and Peer, we'd like to extend our special thanks to you for your help.
Thank you so much for the fantastic review! And, we're truly grateful for merchants like you who serve B2B customers and help us push the app forward.
Building features that make compliance, and sending dynamic PDF invoicing automatically for store owners in Germany and the EU is now a top priority for us.
We are thrilled our team could help get your workflow running smoothly. Thanks again for trusting us. And, we're always here if you need anything else!
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I received excellent help from Hafis. The problem has been resolved as far as he could; the rest is a work in progress but is being taken care of as well. It is very pleasant working this way!
Thank you for taking the time to share your review on FlowSend! We're glad we could provide quick support to get your confusion sorted out.
We built FlowSend - Flow Mail App to give merchants complete flexibility with their Shopify Flow transactional emails, and we're excited to see it helping your store. Thanks for being a valued user!
Hafis was very helpful! They helped me quickly figure out how to add an attachment to my email template.
Thank you for taking the time to share your review! We're glad we could provide quick support to get your email template attachments sorted out.
We built FlowSend - Flow Mail App to give merchants complete flexibility with their Shopify Flow transactional emails, and we're excited to see it helping your store. Thanks for being a valued user over the past month!
