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FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing.
To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.
We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.
I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.
Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications.
Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away.
Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions.
I wish you all the best, Awesome Maps - love your product!
I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app.
A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)
Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!
100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)
Thanks for the great feedback! We're glad your seeing conversion results from using Fomo.
We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!
Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.
Elias M. resolved my issue quickly and professionally. Very helpful and responsive.
Thanks so much for the review! Our support team always goes the extra mile to make users happy.
We're glad you're enjoying Fomo and hope you have great sales this Black Friday!
Elias è stato di grande aiuto e supporto durante la configurazione dell'app per il mio negozio! :)
È un piacere per noi aiutarti a impostare la tua Social Proof esattamente come desideri. Grazie per aver condiviso la tua recensione!
The customer service is very quick to help resolve any issues. Janice was super helpful and fixed my issues within minutes. Loving the app!
Thanks for taking the time to review Fomo! We're happy we could resolve your issue quickly today and are always happy to help you out with optimizing your social proof to boost sales! Hope the holiday season is a huge success.
Exceptional. Prompt response, offer of tutorial support and really getting personalised help to get the most from the app. Elias was fantastic
Thank you for your kind words! We are glad you're enjoying using Fomo in your store!
Absolutely amazing app! I love how simple it is to install and use with my Shopify site. It adds a ton of social proof to boost sales. Plus, the one time I got stuck the customer support was phenomenal. Highly recommend!
