レビュー (4)

総合評価
1.3
評価レベルごとの件数
  • 評価の0%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の25%は2つ星です
  • 評価の75%は1つ星です
2022年12月5日

DO NOT GET THIS APP. THERE IS NO SUCH A THING AS SUPPORT FOR THIS APP. I HAVE TRIED TO CONTACT THEIR SUPPORT MANY TIMES FOR SOME ERRORS AND NEVER HEARD BACK. CANCELLING MY SUBSCRIPTION RIGHT NOW.

Apartment No.3
アメリカ合衆国
アプリの使用期間:2年以上
2020年7月11日

We had to give up on it because it is sooo slow. Forms would sometimes take 30 to 60 seconds to load on the page.

EMF Harmony
アメリカ合衆国
アプリの使用期間:4ヶ月
Crucial Commerce Appsが返信しました 2020年7月11日

Hello EMF Harmony, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

2022年3月29日

I have used this app for the last 2 years and getting anyone to respond to my tech support requests has always been a challenge but in the last 6 months many major features have broken down such as the after submit feature not showing my message, random 504 error messages after submitting, certain elements not appearing at all etc etc. This app is glitchy and does not perform correctly at all any more. The code is terrible and customer support is even worse. I have been ignored for months about major app malfunctions, I was able to get them to respond to me at some point by getting Shopify to contact them on my behalf but that only worked once, after that they ignored them too and still didn't fix my after submit issue. This has been the absolute worst app and tech support service I have used. Don't use it. It is not worth it!

Estuary Herbs
アメリカ合衆国
アプリの使用期間:約2年
2020年3月2日

For me, the app was totally unintuitive and unresponsive in my editor. Deleted - it's only a form builder, so should be very straight forward.

Gala Wildlife
イギリス
アプリの使用期間:14分
Crucial Commerce Appsが返信しました 2020年3月2日

Hello Gala Wildlife, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

** UPDATE **

I would really love to make this right, reviews are the blood and soul of our business. I would very much appreciate a reply.

A response would be greatly appreciated so we can resolve this issue for you please.