評論 (4)

整體評分
1.3
各級評分數量
  • 0% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 25% 的評分為 2 顆星
  • 75% 的評分為 1 顆星
2022年12月5日

DO NOT GET THIS APP. THERE IS NO SUCH A THING AS SUPPORT FOR THIS APP. I HAVE TRIED TO CONTACT THEIR SUPPORT MANY TIMES FOR SOME ERRORS AND NEVER HEARD BACK. CANCELLING MY SUBSCRIPTION RIGHT NOW.

Apartment No.3
美國
使用應用程式 2年多
2020年7月11日

We had to give up on it because it is sooo slow. Forms would sometimes take 30 to 60 seconds to load on the page.

EMF Harmony
美國
使用應用程式 4個月
Crucial Commerce Apps 已回覆 2020年7月11日

Hello EMF Harmony, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

2022年3月29日

I have used this app for the last 2 years and getting anyone to respond to my tech support requests has always been a challenge but in the last 6 months many major features have broken down such as the after submit feature not showing my message, random 504 error messages after submitting, certain elements not appearing at all etc etc. This app is glitchy and does not perform correctly at all any more. The code is terrible and customer support is even worse. I have been ignored for months about major app malfunctions, I was able to get them to respond to me at some point by getting Shopify to contact them on my behalf but that only worked once, after that they ignored them too and still didn't fix my after submit issue. This has been the absolute worst app and tech support service I have used. Don't use it. It is not worth it!

Estuary Herbs
美國
使用應用程式 大約2年
2020年3月2日

For me, the app was totally unintuitive and unresponsive in my editor. Deleted - it's only a form builder, so should be very straight forward.

Gala Wildlife
英國
使用應用程式 14分鐘
Crucial Commerce Apps 已回覆 2020年3月2日

Hello Gala Wildlife, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at hello@crucialcommerceapps.com, I will make sure we figure this out as soon as possible.

** UPDATE **

I would really love to make this right, reviews are the blood and soul of our business. I would very much appreciate a reply.

A response would be greatly appreciated so we can resolve this issue for you please.