Hulk Form Builder

Hulk Form Builder

Recenze (2 035)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 9. srpen 2019

For some reason our mail servers don't like emails generated by this form app. Developer says to create a Gmail or Yahoo account to solve the problem, but what reputable business does that? That's not a solution... Does this app actually work with regular mail servers? Are there workarounds to this issue? Any information greatly appreciated.

Luxart Collection
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář HulkApps odpověděl 5. leden 2022

Hi there, thank you for your review!
Please accept our sincere apologies for the inconvenience you faced.
Our app uses Klaviyo and MailChimp servers.
If you are still facing the same issue please contact us at support@hulkapps.com

24. únor 2021

The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.

Wag N' Purr Shop
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář HulkApps odpověděl 24. únor 2021

Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.

14. listopad 2021

Such a quick and easy app to use. I tried several other form builders before HulkApps, and this one is by far the most user-friendly with a professional finish on the forms. I missed a step when setting it up, and customer support had this fixed for me within minutes (thank-you Khushbu!)
Highly recommend this app for those looking to introduce forms into their Shopify.

Charlie and Fox
Austrálie
Doba používání aplikace: Asi hodinou
Vývojář HulkApps odpověděl 16. listopad 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote.

We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Datum úprav: 7. prosinec 2020

My website is in French and it is impossible to write french without apostrophes (single quote character). It is also almost impossible to write English without single quotes. This app does not support single quotes in labels! When a developer does not bother to handle special characters in their UI, it makes you wonder about what other shortcuts they have taken. It is a shame as I like the app, on paper. It is well thought out and functionally rich. Uninstalling reluctantly

Waww
Francie
Doba používání aplikace: 9 dny
Vývojář HulkApps odpověděl 15. prosinec 2021

Thank you for leaving us your feedback!
We understand the confusion and the inconvenience that this may cause you.
I would like to clarify that our coding structure uses inverted comma/single quotes for building the functionality.
If a user adds any value with a single quote in the form label then it will conflict with our app code and break the functionality.
Thank you for your understanding!

Our developer will be in touch with you with hopes to amend the issues you were having.

27. srpen 2020

I had high hopes for this app but no more. We signed up for the pro-plan because we wanted to use conditional logic for the form. I should have been suspicious when I could not find a trace of that feature. Then the support person/robo proceeds to ask me if we have the pro plan and what page is the form on. I would have thought they could tell whether what plane we are on. Did not add the form to a page because the form was not working but I did create a test pag with the page for them. Hope they are listening. I chose them because we are also using the metadata app which is fine.

artaye
Spojené státy
Doba používání aplikace: 17 dny
Vývojář HulkApps odpověděl 14. prosinec 2021

Our team understands the confusion and the inconvenience this may cause you.
No one can see the plan you are on except if we have collaborator access to your store.
This will surely be taken into consideration since our brand is built upon customer feedback.
We asked our manager to contact you in hopes of amending the issue you were having.

18. červen 2018

The basic app is just perfect for those that need to build forms for their Shopify store.

If you need any custom work, be sure to reach out to hulkcode. They helped us make our amazing inquire page exactly how we wanted it! The price was very reasonable and the response time was superb.

Their ongoing support is just amazing and one of the best around. For no additional cost, they have helped us tweak our installation to just get it perfect for our needs. The service has always been friendly and helpful. I've never gotten a maybe or no but always a genuine yes for further assistance.

Kim Fiscus Home
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář HulkApps odpověděl 7. březen 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Datum úprav: 22. únor 2021

Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later*
Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.

Taigen Tanks
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář HulkApps odpověděl 11. listopad 2021

We really appreciate your feedback!
We are also sorry for the inconvenience this has caused you.
Our manager will be in contact in hopes to amend the issues you were having.

18. říjen 2022

Hi, ich habe die App installiert, da sie deutlich ehr Möglichkeiten zum Erstellen von Formularen gibt als vergleichbare Apps. Die Bedingung ist sehr einfach und strukturiert aufgebaut. Ich verwende bereits zwei Formulare in unserem Shop. Zwei kleinere Mängel hätte ich leider dennoch. Zum einen ist die deutsche Übersetzung nicht wirklich gut gelungen und führt teilweise auch zu Missinterpretation. Leider kann ich diese nicht umstellen, da meine Shopify Sprache Deutsch ist. Zum Anderen fehlt die Shopify Anbindung für das automatische Versenden der Newsletter (Marketing) Mail. Allerdings konnte ich hierfür einen Change Request stellen zur Umsetzung. Alles in allem trotzdem eine solide App.

CxS - Customer meets Startup
Německo
Doba používání aplikace: 3 dny
Vývojář HulkApps odpověděl 25. říjen 2022

Hi there our dear merchant,

We appreciate the time and effort you have put into sharing the experience you had with our app so far.

Your feedback is extremely valuable to us as it is a key ingredient for our continuous improvement. Thank you.

Please do let us know if there are any suggestions or ideas in regards to our Form Builder app you would like to share with us, or if you are having any concerns at all.

Our kindest regards,

30. červen 2022

The app is so easy to use, and the customer service is awesome, they can always sovle my problem right away.

losthorizon.life
Hongkong – ZAO Číny
Doba používání aplikace: 9 dny
Vývojář HulkApps odpověděl 30. červen 2022

Hello there,

It's Kenan from HulkApps, thank you so much for your review. It was a pleasure assisting you and feel free to reach out at any time.

14. listopad 2017

It took me a while to find a good app to build forms on our website, then I came across this app. It's free, customization is superb, tech support team is super responsive and no watermark at the bottom of the form. I'd recommend this app definitely!

Qunol Coq10
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář HulkApps odpověděl 7. březen 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!