Hulk Form Builder
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We used this app to create registration forms for events and are very pleased with the experience. We ran into an issue when adding the form to our website, but Hulkapps customer service was able to easily help us resolve it. Overall great experience so far!
Hi there!
We are very happy and grateful for the kind words about our app and our Experience team.
I installed the product option form first and after continuously amazed by their service in helping me fixing all the issues - I decided to also replace my previous contact form with Hulk form builder. I enjoyed working with them and they are the best in terms of timely responding and solving your issues.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
For some reason our mail servers don't like emails generated by this form app. Developer says to create a Gmail or Yahoo account to solve the problem, but what reputable business does that? That's not a solution... Does this app actually work with regular mail servers? Are there workarounds to this issue? Any information greatly appreciated.
Hi there, thank you for your review!
Please accept our sincere apologies for the inconvenience you faced.
Our app uses Klaviyo and MailChimp servers.
If you are still facing the same issue please contact us at support@hulkapps.com
The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.
Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.
Such a quick and easy app to use. I tried several other form builders before HulkApps, and this one is by far the most user-friendly with a professional finish on the forms. I missed a step when setting it up, and customer support had this fixed for me within minutes (thank-you Khushbu!)
Highly recommend this app for those looking to introduce forms into their Shopify.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote.
We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
My website is in French and it is impossible to write french without apostrophes (single quote character). It is also almost impossible to write English without single quotes. This app does not support single quotes in labels! When a developer does not bother to handle special characters in their UI, it makes you wonder about what other shortcuts they have taken. It is a shame as I like the app, on paper. It is well thought out and functionally rich. Uninstalling reluctantly
Thank you for leaving us your feedback!
We understand the confusion and the inconvenience that this may cause you.
I would like to clarify that our coding structure uses inverted comma/single quotes for building the functionality.
If a user adds any value with a single quote in the form label then it will conflict with our app code and break the functionality.
Thank you for your understanding!
Our developer will be in touch with you with hopes to amend the issues you were having.
I had high hopes for this app but no more. We signed up for the pro-plan because we wanted to use conditional logic for the form. I should have been suspicious when I could not find a trace of that feature. Then the support person/robo proceeds to ask me if we have the pro plan and what page is the form on. I would have thought they could tell whether what plane we are on. Did not add the form to a page because the form was not working but I did create a test pag with the page for them. Hope they are listening. I chose them because we are also using the metadata app which is fine.
Our team understands the confusion and the inconvenience this may cause you.
No one can see the plan you are on except if we have collaborator access to your store.
This will surely be taken into consideration since our brand is built upon customer feedback.
We asked our manager to contact you in hopes of amending the issue you were having.
The basic app is just perfect for those that need to build forms for their Shopify store.
If you need any custom work, be sure to reach out to hulkcode. They helped us make our amazing inquire page exactly how we wanted it! The price was very reasonable and the response time was superb.
Their ongoing support is just amazing and one of the best around. For no additional cost, they have helped us tweak our installation to just get it perfect for our needs. The service has always been friendly and helpful. I've never gotten a maybe or no but always a genuine yes for further assistance.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later*
Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.
We really appreciate your feedback!
We are also sorry for the inconvenience this has caused you.
Our manager will be in contact in hopes to amend the issues you were having.
The app is so easy to use, and the customer service is awesome, they can always sovle my problem right away.
Hello there,
It's Kenan from HulkApps, thank you so much for your review. It was a pleasure assisting you and feel free to reach out at any time.