FoxKit: Upsell & Bundles App
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In base alla valutazione
Essential App & The Fastest Support on Shopify
The FoxKit app is an essential tool for anyone using the Minimog theme, adding powerful and easy-to-use features.
What's even more impressive, however, is the support team. I was helped by Linh, who was absolutely phenomenal. She responded almost instantly and resolved my query in minutes. I've used dozens of Shopify apps, and I have never experienced support this fast or this effective.
In the world of e-commerce, speed matters, and knowing that the FoxEcom team is there to help so quickly is invaluable. This is the gold standard for how app support should be done. 10/10.
After upgrading to a paid plan, you get access to live-chat support—and it’s stellar. The team is quick, friendly and genuinely committed to solving any issue.
What holds the app back are the tight plan limits. On the €14 tier you’re capped at just 10 product bundles or 10 related-product blocks, which barely scratches the surface for a larger catalogue. Jumping to the unlimited plan costs around €90, a steep lift for young brands. I don’t recall the limits being this strict when I first installed the app, so that change feels disappointing.
That said, the mega-menu and several other features work beautifully, so overall I’d give it 3 / 5 stars—great support and solid tools, but restrictive pricing.
Unfortunately, some of the advertised features are not working as expected, despite support previously confirming their availability before installation.
This has resulted in a significant waste of time on our end, and we're quite disappointed with how things have unfolded.
Hi there,
Thank you for taking the time to share your feedback. We truly regret the inconvenience this has caused and apologize for the miscommunication.
We always aim to improve and deliver a reliable, transparent experience. If there's anything further we can do to make this right, please feel free to reach back out — we’d be grateful for the opportunity.
Warm regards.
Foxkit has made our store so much better than just using a "standard" theme. We also use the Foxify Page Builder, among other things, and everything from functionality to fantastic support is top-notch! Often, they go above and beyond the usual support services. Thanks again for that! :)
I have nothing but praise for this app. It has helped take my website to new levels! There is nothing that the app cannot do for you. Support is amazing, they respond promptly to each and every question and go way out of their way to help! A big thankyou to Brian for his help and patience in helping me with a tricky area of coding! Highly recommend the app
Awesome customer support!
I installed FoxKit to get a "notify me" button for out of stock product. The text could not be translated in local languages for my international customers. I was considering installing the app and thought I would give the technical support team a chance to fix it. Usually, customer support team take not of the issue but rarely fix it.
Here, the technical team was able to fix the issue within hours!
So five start technical support.
Now, I remove a star because that type of bug should be seen and fixed by the dev team before the app is released.
Support is excellent, and the features behave precisely the way users expect. Documentation is thorough and up-to-date. By far our most powerful and successful integration to date.
Excellent customer support, the team is quick to respond, super helpful, and always friendly.
>Easy to set up and use
>Multiple upsell & cross-sell options
>Mobile-friendly and customisable
>Outstanding support team
Overall, FoxKit is a reliable tool to increase conversions without overwhelming customers. Worth trying if you want to maximise sales with minimal effort!
Foxkit ha sido una completa bendición para nosotros, es rápida, personalizable y tiene muchas opciones que nos permiten aumentar las ventas en la pagin web.
FoxKit is an absolute game-changer! The app is handy for streamlining my marketing efforts, and the customer service is truly top-notch. When I encountered a few issues that I needed help with, their support team went above and beyond to fix them promptly.
I’ve rarely experienced such a high level of professionalism and dedication. Their quick and friendly responses made everything so much easier!
If you’re looking for a Shopify app that provides utility and exceptional support, FoxKit is the way to go! I highly recommend it to anyone serious about improving their store’s marketing strategies.