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Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.
Lightning fast customer support and super helpful with customer support ideas for contacting customers
Als Düsseldorfer Unternehmen freuen wir uns natürlich immer lokale Angebote zu nutzen, und sind sehr zufrieden mit dieser Fraud Prevention App! Tolles Preis-Leistung-Verhältnis!
Vielen Dank für das Lob, das freut mich :-)! Viele Grüße aus/nach Düsseldorf!
This app is incredible! I was receiving dozens of fraudulent orders a month that were being manufactured by my dropship company before I could catch them. With this app, everything is automated and it's one less thing I have to worry about.
The support is incredible. Nick worked with me to create a custom 'Fraudulent Cancel Confirmation' which shows how above and beyond they are willing to go to make their customers happy.
If you're receiving fraudulent orders and are having to pay chargeback fees, THIS IS THE APP FOR YOU!
This app has helped us so much since we installed it on our Shopify store! We had several fraudulent orders coming in each month, and since downloading, FraudBlock has caught each one and cancelled it for us, saving us so much time, worry, and money due to chargebacks that could have been prevented. The developer was also extremely helpful and friendly with quick replies both times we reached out for help. 10/10!
Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.
We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.
FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.
FraudBlock sends a "cancel fulfillment" request to all third-party fulfillment providers via Shopify. If the fulfillment provider doesn't respect this request, they would need to fix their fulfillment service implementation, there's unfortunately nothing we can do to fix someone else's code.
This app worked flawlessly to immediately block orders that were marked as fraudulent or potentially fraudulent. Then you can decide how you want to proceed once you review the order details. It really helps keep the orders clean!
Orders from potential fraudsters are automatically cancelled and refunded. The app is great!
The support is always available and very helpful. We are now very well protected against fraudsters and annoying chargebacks.
