Recensioni (29)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 21 febbraio 2025

Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.

Lizosoft Ltd
Regno Unito
1 giorno di utilizzo dell’app
26 giugno 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Joaillerie Legros
Francia
Circa un'ora di utilizzo dell’app
2 settembre 2023

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Yana
Stati Uniti
19 giorni di utilizzo dell’app
18 gennaio 2022

Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.

MexicoMiAmor
Germania
Circa 14 ore di utilizzo dell’app
Data modifica: 10 novembre 2019

This app is incredible! I was receiving dozens of fraudulent orders a month that were being manufactured by my dropship company before I could catch them. With this app, everything is automated and it's one less thing I have to worry about.

The support is incredible. Nick worked with me to create a custom 'Fraudulent Cancel Confirmation' which shows how above and beyond they are willing to go to make their customers happy.

If you're receiving fraudulent orders and are having to pay chargeback fees, THIS IS THE APP FOR YOU!

Pixel Empire
Stati Uniti
5 giorni di utilizzo dell’app
23 febbraio 2021

This app has helped us so much since we installed it on our Shopify store! We had several fraudulent orders coming in each month, and since downloading, FraudBlock has caught each one and cancelled it for us, saving us so much time, worry, and money due to chargebacks that could have been prevented. The developer was also extremely helpful and friendly with quick replies both times we reached out for help. 10/10!

Arrival Cookies
Regno Unito
4 mesi di utilizzo dell’app
11 dicembre 2022

Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.

The Jewellery Stop
Regno Unito
6 mesi di utilizzo dell’app
13 aprile 2021

We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.

Spyra EU
Germania
Circa un'ora di utilizzo dell’app
28 marzo 2023

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

Gilgamesh
Stati Uniti
6 mesi di utilizzo dell’app
ShopFox ha risposto 6 aprile 2023

FraudBlock sends a "cancel fulfillment" request to all third-party fulfillment providers via Shopify. If the fulfillment provider doesn't respect this request, they would need to fix their fulfillment service implementation, there's unfortunately nothing we can do to fix someone else's code.

28 agosto 2021

This app worked flawlessly to immediately block orders that were marked as fraudulent or potentially fraudulent. Then you can decide how you want to proceed once you review the order details. It really helps keep the orders clean!

QueenBeast
Canada
4 mesi di utilizzo dell’app