Recensies (29)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 21 februari 2025

Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.

Lizosoft Ltd
Verenigd Koninkrijk
1 dag gebruiken de app
26 juni 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Joaillerie Legros
Frankrijk
Ongeveer een uur gebruiken de app
2 september 2023

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Yana
Verenigde Staten
19 dagen gebruiken de app
18 januari 2022

Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.

MexicoMiAmor
Duitsland
Ongeveer 14 uur gebruiken de app
Bewerkt 10 november 2019

This app is incredible! I was receiving dozens of fraudulent orders a month that were being manufactured by my dropship company before I could catch them. With this app, everything is automated and it's one less thing I have to worry about.

The support is incredible. Nick worked with me to create a custom 'Fraudulent Cancel Confirmation' which shows how above and beyond they are willing to go to make their customers happy.

If you're receiving fraudulent orders and are having to pay chargeback fees, THIS IS THE APP FOR YOU!

Pixel Empire
Verenigde Staten
5 dagen gebruiken de app
23 februari 2021

This app has helped us so much since we installed it on our Shopify store! We had several fraudulent orders coming in each month, and since downloading, FraudBlock has caught each one and cancelled it for us, saving us so much time, worry, and money due to chargebacks that could have been prevented. The developer was also extremely helpful and friendly with quick replies both times we reached out for help. 10/10!

Arrival Cookies
Verenigd Koninkrijk
4 maanden gebruiken de app
11 december 2022

Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.

The Jewellery Stop
Verenigd Koninkrijk
6 maanden gebruiken de app
13 april 2021

We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.

Spyra EU
Duitsland
Ongeveer een uur gebruiken de app
28 maart 2023

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

Gilgamesh
Verenigde Staten
6 maanden gebruiken de app
ShopFox heeft geantwoord 6 april 2023

FraudBlock sends a "cancel fulfillment" request to all third-party fulfillment providers via Shopify. If the fulfillment provider doesn't respect this request, they would need to fix their fulfillment service implementation, there's unfortunately nothing we can do to fix someone else's code.

28 augustus 2021

This app worked flawlessly to immediately block orders that were marked as fraudulent or potentially fraudulent. Then you can decide how you want to proceed once you review the order details. It really helps keep the orders clean!

QueenBeast
Canada
4 maanden gebruiken de app