FraudLabs Pro Fraud Prevention

This app rejects orders from whitelisted customers. I haven't bothered telling the vendor because they still haven't responded to my last support request from over two months ago. And the path to upgrade is impossible to navigate.

Great App works just like it says. Have to give it some time for you to get used to. Think of it as an advanced part of Shopify's fraud detection

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.

Install went smooth. Initial setup with name and email filters smooth. So far so good after 1/2 hr. App has many additional features of which I am not using yet. Lets wait and see how it performs.

Simple app for Transactional fraud checks, cost effective and very responsive support staff.

Could not recommend more.

So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

I only have 1 sale since my store just open and it did fine. It makes me fell more secure since right before I opened I had 2 known emails sign up for an email notification of store opening. I found out via an email verification search that they had problems so I added the FraudPro app.

Free advice : don't bother....overpriced, not reliable service.
Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall