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Die App wurde deinstalliert und trotzdem werden die Gebühren noch verrechnet!! Wie kann ich den Plan stornieren?!
Hello.
I replied to your email yesterday and asked to provide more details. We do not run any extra charges. Please, contact me.
The following applies to the free plan.
The ASoft: Free Shipping Popup is a useful app for updating customers about free shipping status. A catchy popup drone (with color options) gives customers information such as $ amount left for free shipping, and if free shipping applies to the current order. Then the drone disappears. The customer has the option to click on the popup to continue shopping, checkout, or close. The popup appears when the customer adds or removes items from the cart on both product and checkout pages. The store owner has several options for the drone and message. Communication with the ASoft: Free Shipping Popup design team is very helpful.
Thanks for the review! Much appreciated.
Excellent customer service. This app is a great marketing tool for any e-commerce site. My website has benefitted tremendously because of this app.
Thank you for the review 8)
I like it very much and it looks much better than any shipping bar. I am sure it leads to more conversions and it's great that it is always visible and light weight. Thanks for giving it for free. I will try also your other apps too.
Very nicely done. Easy to install and looks great. We wanted something to upsell our free shipping and nothing could be easier.
Great app, easy to use & quick to setup. Love how it incorporates your existing fonts & colours! Easy to adapt, highly recommend.
Sergey was the best to work with. He responded promptly and was extremely helpful. Thank you and I look forward to using the app!!
Thanks Marina! I hope you and your customers like Free Shipping Popup on the Circle B Ranch website. Also hope you won't have any problems with other apps code in the future :)
Highly recommend, very easy to use interface and works seamlessly on the site. Sergey and team at ASoft go out of their way to support.
It is a good app but is not intuitive, difficult to adjust settings. I set my shipping to free for a period of time but it was difficult to return the minimum to original amount.
Thanks for your review. We are constantly looking for ways to improve our users experience. To be honest we try our best to make the app intuitive.
Currently based on your plan there is one of the following two options to change the free shipping minimum price:
1. If you are on Basic, White Label or Customization app plan – there is the first field in the Configuration section named "Free Shipping Goal". You simply need to change the value and click Save.
2. If you are on Targeting or Enterprise app plan – there is the Geolocation Targeting section which says "All settings are automatically synchronized with your shipping zones.", so you don't need to adjust free shipping goals manually because they are synchronized with what you set in Shopify Shipping settings.
Hope this clarifies how to change the free shipping threshold in the app. We reached out to you a week ago to better understand the problem you had. If you could reply to our email from support@asoft.co that would be awesome! 😃🙏🏼
I love this app. I now use it for two of my ecommerce sites! It looks great and very clear for the customer to see. I wanted a pop up rather than a bar on my website which this offers. Perfect
