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The app itself was great for what I needed and worked well while I was using it. I ultimately decided to uninstall it simply because I was cutting down on monthly app costs.
The frustrating part came when trying to leave. My store never had more than 500 active products at any point, although I did have a large number of draft products. For some reason, the app considered me over the product limit of my plan. Support told me that in order to restore my original images, I would need to upgrade to a more expensive plan and pay the additional cost.
Having to pay more just to restore my own images so I could uninstall the app was pretty ridiculous and made the process unnecessarily frustrating. To their credit, support was helpful and refunded the additional charge after I raised the issue, which I appreciated.
Overall, it was a good app and did what I needed it to do, but the uninstall and image restoration process really needs improvement.
Hi, sorry about the roundabout solution there. Customer support doesn't have access to the restore tool. Alex figured it would be faster for you to restore by simply upgrading and then issuing a refund. Otherwise he would have to contact tech support, which takes a bit of extra time. I believe you may have been in a rush. In any case, customer support will be sure to resolve any similar situation differently in the future. Best regards
Great product. Easy to use and works accurately and quickly.
Tried many - for me it must be easy - this is.
per niente contento...non si riesce mai acontattare l'assistenza....ho un grave problema con l'immagine di sfondo da giorni nel mio sito e loro sono spariti...poca serietà e poca professionalità....non ci sono informazioni di assistenza......
Salve, il problema che ha descritto non è correlato a Easy Watermarks. Posso vedere le immagini ripetute nello sfondo del suo negozio qui: https://thenaddrinks.com.
Easy Watermarks aggiorna solo le foto dei prodotti, non modifica le immagini del tema. Tuttavia, può risolvere facilmente questo problema nelle impostazioni del tema. Dovrebbe trovare un'opzione per l'immagine/foto di sfondo e disattivarla.
Le sarei molto grato se potesse eliminare questa recensione, poiché danneggia la nostra immagine. Cordiali saluti,
Excellent app and excellent customer service. Easy to use.
Super easy to use
So easy to use, saved me SEVERAL hours of uploading and work.
That's EASY Watermarks for you, keeping things easy. So glad the app is saving you precious time. Thanks for the support! 🙌
Works out the box. Worth the money $15 for 5k products, and 1 click to do all my stock. Save hours of work, time and labour cost.
Thank you! If you haven't already, we recommend enabling automatic watermarking, it will automatically watermark any new products you add in the future, so you won't have to lift a finger! Please enjoy! 🙏
easy to use. It a time saver app. The are many preset layout but if you need you can upload your own label (for me super userfull). The cost / month is reasonable.
Glad you're loving the app! Thank you and please enjoy! 😊
Servizio di supporto efficiente. Avevo riscontrato un problema sul mio account: il supporto ha monitorato la situazione, individuato la causa e risolto completamente l’inconveniente.
Grazie! Siamo davvero felici di essere riusciti a identificare e risolvere il problema. Non esitate a contattarci in qualsiasi momento se avete bisogno di assistenza! 🙏