BOGOS: Free Gift Bundle Upsell

We switched to BOGOS to handle our promotions and set up a multi-item free gift offer and a checkout upsell on our first day. Both are running well and the core functionality does what we needed.

Support is the standout. Evelyn helped with two separate questions and was quick and clear on both. When I asked about something the app couldn't do, she told me straight and gave me a workaround instead of leaving me guessing. That saved a lot of time.

Worth knowing going in: customization has some gaps. We ran into limits on how offer text can be tailored and on how a single offer can be structured, which meant reworking our setup a couple of times. Not dealbreakers for us, but plan around them. We passed along feedback and the team was receptive.

The app is very interesting for marketing operations, offering numerous possibilities that will suit most stores. I’m taking off one star because a few details aren’t customisable, but overall, I highly recommend it. A big thank you to Julie from the support team for her help.

The app and offer set-up was not as easy as I expected and required support help to set everything up. The UI / UX needs some improvement.
The support team though was amazing and the help I received from David and Anne was absolutely fantastic.

Really easy platform to use and set up on Shopify. Customer service team very helpful. Shout out to Junie, who was great to communicate with and was able to help troubleshoot my technical issues in a timely manner.

Great app for running Buy One Get One offers. Easy to set up and works smoothly with our store. A bit more flexibility in customization would make it perfect, but overall very reliable.

support is very good Austin is help me for create offers good serivce

Easy to use, and the chat function is brilliant if you have any issues. Evelyn was a superstar and explained everything in full with screenshots.

La aplicación es muy buena, sobre todo la atención de soporte, Naomi me ayudo mucho con mis dudas y a entender mejor el funcionamiento de app, excelente trabajo.

チャット機能は助かる

The app is fairly intuitive to use and overall is of great help to optimise and create new offers. We had a problem with products appearing in the cart but that was really quickly fixed by Naomi who was extremely helpful and professional.