Reviews (90)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited April 25, 2024

This app blew me away! It is EXACTLY what I was looking for but even better. And the customer service is absolutely incredible and very fast. The ability to customize the product recommendations, design, and placement is amazing. Could not have been easier to set up. Can't wait to check out analytics after a few weeks of setting these funnels up. Highly highly recommend! [update] still using this app and absolutely loving it! I figured out how to customize the design of my offers with different templates and backgrounds - very cool! Customer service is STILL 10/10!

Hennessey Outdoor Electronics
United States
4 months using the app
Kaktus replied December 9, 2025

Thank you for taking the time to share your experience with our app. We're thrilled to hear it's been a useful addition to your store, and we appreciate your trust. Your feedback inspires us to keep improving and delivering the best solutions for merchants.

Best regards,
Kaktus Team.

September 13, 2023

I have been using this app for a while. It's got some really good features, but there's one big issue. It's been slowing down our website every day.
And today it's throwing 500 Internal server error.

I think if they get better servers for the app hosting, it would work a lot smoother. That would make a big difference.

Nolabels.in
India
9 days using the app
Kaktus replied August 28, 2026

We’re sorry for the issues you’ve experienced. We understand how frustrating this can be, especially when it affects your store’s performance. We’ve looked into the server and performance issues and now it works properly.

January 31, 2025

was super helpful with the issue and resolved the issue for me I didnt need to do anything yay

Shawty Fashion
Australia
11 months using the app
Kaktus replied December 9, 2025

We appreciate your kind words — glad our team could assist!

Best regards,
Kaktus Team.

October 3, 2024

Had a query and it was answered and resolved in minutes. Very refreshing to have such speedy and friendly service.

Morleys (Bicester) Ltd
United Kingdom
7 months using the app
Kaktus replied December 9, 2025

Thank you! Our support team is always happy to help.

Best regards,
Kaktus Team.

April 29, 2024

Excellent customer service. Love the app for my customers to easy choose additional items to get.

Soul Accessories
United States
19 days using the app
Kaktus replied December 9, 2025

Thanks for the wonderful feedback. We always aim to create helpful, easy-to-use tools, and it’s great to know it’s working for you.

Best regards,
Kaktus Team.

April 22, 2024

Very good, we sold 25% more wihh this app

Neem Land
Slovenia
5 months using the app
Kaktus replied December 9, 2025

We appreciate your words! Knowing the app brings value means everything to us.

Best regards,
Kaktus Team.

September 22, 2023

quite and easy tool to have for your store, the integration process is smooth!

DAUZE
France
12 days using the app
Kaktus replied December 9, 2025

Thank you! It’s great to hear that our app is making things easier for your store.

Best regards,
Kaktus Team.

July 25, 2023

New to shopify and needed a Frequently Bought Together app. Really easy to set up this app and customer service is very quick and efficient too. Definitely recommend!

Kids Rule Backdrops
United Kingdom
4 days using the app
Kaktus replied December 9, 2025

We appreciate your words! Knowing the app brings value means everything to us.

Best regards,
Kaktus Team.

July 29, 2023

excellent. I use kaktus on all my Shopify stores. support is phenomenal too. I love how easy it is to style and set rules for the widgets.

LAFUHQE
Canada
About 1 hour using the app
Kaktus replied December 9, 2025

Thank you for the positive review! We're thrilled to know the app has been helpful to your stores.
Best regards,
Kaktus Team.

August 4, 2022

I think I have too many products in too varied categories for this to work well. It looks great and Customer Service are very helpful but as not all of my products sell frequently the products being displayed were very random, apparently a Hawaiian Shell bra is often bought with a Nun Costume, Toddler Chucky Costume and Fantastic Mr Fox Costume!
Good app for a smaller product range which sells at a similar rate though

Midlands Fancy Dress Redditch
United Kingdom
About 1 hour using the app
Kaktus replied August 19, 2022

Hello!

We have around 4 type of Recommendation Products. If you are using Recommended Products (AI), that's come from Shopify itself which recommend the products based on what products was purchased together with the actual product.

Sometimes if you don't have sales for that specific product, you may get additional products based on Shopify Algorithm.

But, other than this type, you have more than can be super useful, from Manual Selection to Most Sold one.

Also, I can give some more great news, we are working hard now to provide more Recommended products Types.

Please stay tuned.