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Good customer support help form the start the app has some problems but the customer service is quick to help you out with those! So all working nicely and well for us
Thank you for your review of KaktusApp!
We're happy to hear that our customer support team was able to assist you from the start and that any issues you experienced with the app were quickly resolved. We're glad that we were able to help you and that everything is working nicely and well for your business.
Thank you for choosing KaktusApp and for your support. Please don't hesitate to reach out if you have any questions or need further assistance in the future.
Best regards,
KaktusApp team.
Está muy bien, faltaría poder ordenar y buscar entre todas las ofertas creadas. pero está muy bien
Muchas gracias por compartir tu experiencia.
Atentamente,
Equipo Kaktus.
This App disabled the checkout and add to cart button. I started to notice 3 Days later because of the sudden lack of sales. unbelievable.
We’re truly sorry to hear about this experience. That’s certainly not the experience we want for any of our merchants.
While conflicts like this are often caused by theme or app compatibility issues, we take full responsibility for ensuring our app integrates smoothly. Thank you for bringing this to our attention - it helps us improve and prevent such cases.
Best regards,
KaktusApp team
This app blew me away! It is EXACTLY what I was looking for but even better. And the customer service is absolutely incredible and very fast. The ability to customize the product recommendations, design, and placement is amazing. Could not have been easier to set up. Can't wait to check out analytics after a few weeks of setting these funnels up. Highly highly recommend! [update] still using this app and absolutely loving it! I figured out how to customize the design of my offers with different templates and backgrounds - very cool! Customer service is STILL 10/10!
Thank you for taking the time to share your experience with our app. We're thrilled to hear it's been a useful addition to your store, and we appreciate your trust. Your feedback inspires us to keep improving and delivering the best solutions for merchants.
Best regards,
Kaktus Team.
I have been using this app for a while. It's got some really good features, but there's one big issue. It's been slowing down our website every day.
And today it's throwing 500 Internal server error.
I think if they get better servers for the app hosting, it would work a lot smoother. That would make a big difference.
We’re sorry for the issues you’ve experienced. We understand how frustrating this can be, especially when it affects your store’s performance. We’ve looked into the server and performance issues and now it works properly.
was super helpful with the issue and resolved the issue for me I didnt need to do anything yay
We appreciate your kind words — glad our team could assist!
Best regards,
Kaktus Team.
Had a query and it was answered and resolved in minutes. Very refreshing to have such speedy and friendly service.
Thank you! Our support team is always happy to help.
Best regards,
Kaktus Team.
Muy buena atencion por parte de emily, nos ha solucionado un pequeño problema al instante, gran profesional.
Saludos!
¡Gracias por tus comentarios! Nos alegra mucho que nuestro equipo de soporte haya brindado una excelente experiencia.
Atentamente,
Equipo Kaktus.
Excelente servicio de soporte, facil uso y configuración. Muy efectivo para más conversiones
¡Gracias por tu reseña positiva! Nos alegra saber que la aplicación ha sido útil para tu tienda.
Atentamente,
Equipo Kaktus.
Excellent customer service. Love the app for my customers to easy choose additional items to get.
Thanks for the wonderful feedback. We always aim to create helpful, easy-to-use tools, and it’s great to know it’s working for you.
Best regards,
Kaktus Team.
