Reviews (64)
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I had a few niggles as I am not tech literate but the friendly support staff helped me and I am 100% satisfied with the widget. It means I can sell alcohol through my store, confident that I am compliant with my premises licence.
Thanks so much!
Thank you so much for your kind feedback — it truly means a lot to us.
We're grateful for your support and happy to know our app is working well for you.
Best regards,
The GoodApps Team.
I have unistalled this app but it hasn't stopped me being charged for it.
Thank you for sharing your feedback.
After uninstalling the app, you should not be charged for any future usage. Depending on the billing cycle, you may still see a charge for the period during which the app was installed and actively used before the uninstall.
Our billing system is designed to stop future charges once the app is uninstalled. If you have any questions or believe you were charged after uninstalling the app, please send us your latest invoices. We’ll be happy to review them in detail and clarify exactly which period each charge relates to.
We’ll be glad to help resolve any concerns.
Only 7 days is free. false advertising
Thank you for your feedback.
We’d like to clarify that all pricing details — including the 7-day free trial — are clearly stated on the app listing page in the Shopify App Store. We strive to be fully transparent so that users know exactly what to expect before installing the app.
If you have any questions or need assistance, our support team is always here and happy to help.
The age verification pop-up needs to be fixed for Android users.
Thank you for your feedback.
The age verification pop-up is fully compatible with Android devices. If you need any help our support team will be happy to assist .
Easy to use. Highly responsive customer support.
Your feedback is very valuable.
Thank you for taking the time to share it!
Best regards,
The GoodApps Team.
Very responsive support team. Great job!
Thanks for your review — it means a lot to us!
Best regards,
The GoodApps Team.
Quick and simple - Slight issue getting up and running but sorted within a couple of minutes through Emily in support!!
Than you
We're glad to hear you're enjoying the app. Thanks for taking the time to leave a review!
Best regards,
The GoodApps Team.
I tried GA today. I can say their customer service is really good. Emily is very patient and professional. She helped me solve a tech issue. Highly recommended.
Thanks for the review! We’re glad the app and our team have been helpful to you.
Best regards,
The GoodApps Team.
This app sucks and so does the support. The app never worked no matter how many times i uninstalled and re-installed. I asked support for help three times with no response. If i could give this app a zero, I would. Don't waste your time with this app. I'm uninstalling it!
Thank You for your feedback. Our technical team reviewed the situation and found that another third-party app installed on your store is interfering with the functionality of our app. This conflict is likely the reason it wasn’t working as expected, despite reinstall attempts.
We recommend reviewing the currently installed apps on your store, and if you’d like assistance, our support managers are always here and happy to help you resolve any issues.
j’ai eu besoin d’un petit peu d’aide pour comprendre la première option et j’ai eu du mal à valider des choix à cause d’une UX ratée mais une fois en navigation privée et avec l’aide du help center ça marche super !
Merci beaucoup pour vos commentaires ! Savoir que notre travail fait la différence nous motive à continuer à nous améliorer et à apporter de la valeur.
Cordialement,
L'équipe GoodApps.
