Recensioni (150)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
18 gennaio 2024

We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have preset amounts of course.

The built in search feature seems more powerful than Glow's which has one of the worst search box query systems I've run across (it's extremely picky about formatting or and won't return results unless you spell things exactly correct for example).

There appear to be more features than the others, though I haven't dove into those just yet. But I'm already impressed enough to convert us over to a full paid plan shortly. Exporting and importing customer accounts was a breeze.

PunkOuter Games
Stati Uniti
4 giorni di utilizzo dell’app
Gameball ha risposto 20 febbraio 2024

Hi Phil,

We are honored to be receiving this review from you! We can't thank you enough and we hope you've had the time to dive deeper and discover more. Feel free to share any requests with us. We're happy to learn how our app tailors itself to your needs.

Data modifica: 23 gennaio 2024

Sadly the system inst working. I like the Tool in general but the Support is very Poor. Thes General System is nice in design but its not giving my Customers any Points when they order.... No Response and NO help with my problems.

Pervoné Schmuck
Germania
13 giorni di utilizzo dell’app
Gameball ha risposto 21 maggio 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you’ve encountered. We try our best to match all time zones and always get back!

We made sure to look into your case, find the reason, and contact you since this is not the experience we strive to provide. We would have loved to hear back to ensure you understood the settings you had, which caused customers to not receive points.

Either way, your comment is crucial and we appreciate it.

14 dicembre 2023

Gameball was easy to set up, and has worked well for our customers! Any issues we've had have only been with a few loading areas in the admin, and support was efficient, responsive, friendly, and helpful. I'm glad we chose Gameball and we definitely plan to stick with them long-term! Highly recommended.

DecantPlanet
Stati Uniti
6 mesi di utilizzo dell’app
Gameball ha risposto 20 febbraio 2024

Hi Wes

You've made our day! We're overjoyed that you're finding value in our app. Thanks a million for your support.

9 novembre 2023

Did a comparison of almost all available loyalty programme apps on Shopify and found this to have the most functions if one is on the Pro plan. Subscription fees are steep but well, there isn't anything else better. ;-) Customer support is brilliant. Quick and solution-oriented. Thanks!!

duSucre Macarons
Germania
24 giorni di utilizzo dell’app
Gameball ha risposto 15 novembre 2023

Hi Jacqueline,

Thank you so much for your thoughtful feedback! we love that you loved our app and found what you are looking for and your recognition of our customer support team's quick and solution-oriented approach truly means a lot to us.

If you ever have more insights to share or if there's anything we can do to enhance your experience further, feel free to reach out. We're here to support you every step of the way!

11 ottobre 2023

For me, an absolutely unrivaled loyalty program application.

When I was choosing, I installed about 6-8 of them and none were nearly as sophisticated, but at the same time as nice in appearance as this one. What I really like about the widget is that you have the option to choose from predefined badges, challenges and levels, which you can also edit as needed or create new ones. It will help a lot and make the job easier.
I also like the simple but really tasteful and minimalist overall look. I was actually surprised at how nice it all is. Especially the icons and pictograms are great.
I'm really looking forward to finish and public my store. Loyalty program is something that I didn't have at my previous store and it was a big requirement for me to have it here on Shopify and it exceeded my expectations.

I must also mention the splendid customer service, I communicate with Dania and I feel that I am receiving absolutely above-standard care.

10 stars out of 5 for me, I'm seriously absolutely thrilled :-)

Krasopiska
Cechia
1 giorno di utilizzo dell’app
Gameball ha risposto 15 ottobre 2023

Your experience, having tested multiple options, is incredibly valuable to us.

It's fantastic to hear that our widget helped in making your job easier. Your kind words about our customer service, and Dania in particular, mean the world to us.

We're here to help you succeed, and we're just as thrilled to have you on board. 🚀

Data modifica: 16 giugno 2025

20250616の追記:『game ball』めちゃくちゃ誠意ある会社
まだ、顧客数が目標に達していないため、少しの期間休止したいと考え顧客データや記録を失わないで一旦休止する方法を相談させていただきました。今回のご担当は、Kareemさんです。費用が発生しないで休止状態にする方法と再開する際のことも含め非常に誠意ある操作の解説をいただきました。大変丁寧で、具体的、わかりやすい誠意ある解説に本当に感謝の気持ちが溢れました。早く目標を達成して、再開したいと強く思いました。引き続きサポートをよろしくお願い申し上げます。ありがとうございました。
 
=ここからは、以前のレビューです。=
このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

age-design shopify store
Giappone
Quasi 3 anni di utilizzo dell’app
23 giugno 2025

Bravissimi e super disponibili!

Climaprime
Italia
13 giorni di utilizzo dell’app
19 luglio 2024

Great support, lot of features

smalties.com
Italia
Circa un mese di utilizzo dell’app
Gameball ha risposto 21 luglio 2024

Thank you for your kind review!

27 giugno 2024

kind and professional

Gioielleria Rosaspina
Italia
12 giorni di utilizzo dell’app
Gameball ha risposto 10 luglio 2024

Hey Stefano

It's your kindness for placing this review :) Much appreciated

21 gennaio 2025

This app is amazing. I succed to improve retention of my customer with loyalty program.
Very good customer service with Ahmed.
I really recomand

Sophie Lashes Shop
Romania
Oltre un anno di utilizzo dell’app