Consentmo GDPR Compliance
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (2 033)
Affiner
-
Par note
Good app and very good support.
Special thank to Zeus
A huge thank you to Georgi from Consentmo for the excellent support!
He was very responsive, professional, and helpful, providing clear and detailed answers to all my questions.
I really appreciated the quality of his explanations and his willingness to help.
Outstanding customer support highly recommended!
Thank you so much! Georgi will be delighted. Responsive, professional support with clear, detailed answers for your compliance and cookie consent is exactly what we strive for. Highly appreciate the recommendation!
Outstanding support – truly exceptional customer service!
We run a small Shopify store and needed a special solution to hide the cookie banner on one specific page used for our seminar information screen.
Upgrading to a higher plan was too expensive for our small business, so we contacted Consentmo support to ask whether there was another solution.
To our surprise, their support team worked with their developers and provided a custom code solution completely free of charge!
Everything works perfectly. The cookie banner is hidden on our seminar screen, while it continues to appear normally on all other pages of our store.
A huge thank you to Zeus and the entire technical team for their kindness, patience, and willingness to help.
This is what excellent customer service looks like. We truly appreciate it and highly recommend Consentmo!
Thank you from the BeFree team in Germany!
Great app and fast support! John helped me fix my banner setup issue very quickly. Highly recommended!"
Thank you! John loves getting cookie banners set up right. So glad he fixed your banner setup quickly and kept your store compliant. Highly appreciate the recommendation!
The app is very clear and easy to use and the help provided is amazing. When we encountered an issue, Zeus on their team was thorough and communicative. He found the issue, explained why it was happening, and fixed it.
In reviewing ADA compliance on our website, we noticed that one feature in this app was throwing errors for our ADA analysis. Upon bring this up to the team, the response was quick and effective. John S. was on top of communication and the issue was explained and resolved in less than 24 hours.
Extremely positive experience with their support team. No AI responses, just a human dealing with any configuration questions quickly and effectively. Even got sent videos showing me where certain elements were in settings when I was having issues finalising configuration.
Would recommend this app, extremely flexible and covers everything you need for global ecommerce compliance.
The app seems to work well and does what we need it to. It is a bit confusing how they try to push you into a higher plan and then you aren't sure if you've got all your bases covered or not. (I took off a star for that reason.) The help is usually prompt and thorough however -- they do customer service well and if you get Joseph or John helping you, you're in great hands! (Both have helped me enormously -- very nice and so very helpful!!)
Thank you for the honest feedback! We're glad the app is doing what you need and that Joseph took great care of you, we'll pass along the kind words.
We also want to address your concern directly, because it's important to us. Our free and lower tier plans are fully capable of keeping your store compliant. The paid plans simply add automations and time-saving convenience (like scheduled scans, auto-sorting of cookies, storages and pixels, and hands-off compliance management) for merchants who want them - they're never a requirement to "cover your bases."
If anything in the app made that feel unclear, that's on us to communicate better, and we'd genuinely welcome the chance to walk you through exactly what your current plan already covers so you have complete peace of mind on your compliance.
Please reach out anytime and ask for the team, we'd love to make sure you feel 100% confident, not upsold. Thank you again for giving us the chance to get this right.
Great app and excellent support
We’ve been using Consentmo and have been very happy with the experience so far. The app is easy to use, offers plenty of useful features and makes managing cookie consent and compliance much simpler.
A special mention to Zeus, who has been doing an excellent job helping us whenever we had questions or needed assistance. He is very responsive, knowledgeable and always takes the time to make sure everything is properly resolved. Overall, a great app with a fantastic support team. I would definitely recommend Consentmo.
Thank you for this wonderful review! Zeus will be thrilled. Making cookie consent and compliance simple and easy to manage - with responsive, knowledgeable support - is exactly what Consentmo is built for. Highly appreciate the recommendation!
Excellent app with genuinely outstanding support
We have used Consentmo for some time, but recently carried out a much more thorough review of our privacy and cookie consent setup as we expanded our Shopify store internationally and into multiple languages.
I have been extremely impressed. Consentmo gives us a great deal of control while still making a fairly complicated area of ecommerce manageable. We have been able to configure our consent banner, regional privacy requirements, privacy request pages, cookie information, accessibility statement and multilingual storefront requirements in a way that works well with our Shopify setup.
What has particularly stood out is the support. Whenever I have had a question — including some quite specific multilingual configuration issues — the team has responded quickly, understood exactly what I was trying to achieve and pointed me directly to the correct solution. The documentation is also excellent and has clearly been written around real Shopify use cases rather than simply explaining features in isolation.
After going through the app in much greater depth, I actually have more confidence in Consentmo than when we first installed it. It feels like a mature, well-supported app that continues to develop alongside Shopify.
An easy five stars from us and highly recommended.
Thank you for this genuinely outstanding review! We're thrilled Consentmo gives you deep control while keeping a complex area manageable - configuring your cookie consent banner, regional privacy requirements (GDPR, CCPA, LGPD, PIPEDA), DSAR/privacy request pages, cookie information, ADA/WCAG accessibility statement and multilingual storefront all in one place is exactly what we build for. It means a lot that our documentation and multilingual support stood out as you expanded internationally. Here's to keeping your Shopify store compliant worldwide - highly appreciate it!
