Pandectes GDPR Compliance

We looked through many cookie banner apps and this is the only one that we were able to configure to full compliance. Customer care took the time to help us classify all our cookies correctly.

Fast Support and Easy Setup!

Natalie from the support team helped us make our store GDPR compliant. She was incredibly helpful, responsive, and quick to assist us with everything we needed.

I highly recommend the Pandectes app to anyone looking for an easy way to manage GDPR compliance. A big thank you to Natalie for the excellent and fast support!

Pandectes makes managing cookie compliance and GDPR requirements in Shopify completely hassle-free. The setup was smooth, but what really sets them apart is their customer support. Ermir was super helpful, fast and resolved my questions right away. Highly recommend!

Wir sind rundum zufrieden: Auf Anfragen wird immer prompt reagiert und jedes Problem wurde bisher zuverlässig gelöst. Freundlich, kompetent und unkompliziert – klare Empfehlung für andere Händler!

Years of trouble-free use on our jewellery store, and support that really looks at your case: Marios answers quickly, tests your live store himself and explained everything clearly and honestly. Recommended.

Marios at Pandectes sorted our consent set-up properly. He checked our Google Consent Mode settings, told us straight which Autoblocker rules we needed and which we didn't, and answered follow-up questions quickly and without jargon. When we tested his advice in a clean browser it did exactly what he said. Good support from someone who knows the app and the rules behind it.

Sehr guter Support. Marios hat mein Shopify-Setup mit Google Consent Mode, Microsoft Advertising und Clarity sehr gründlich geprüft und mir schnell geholfen, die richtigen Einstellungen zu finden. Besonders hilfreich war, dass er sogar den Quellcode kontrolliert hat. Seit der Anpassung wird bei Microsoft erstmals ein gültiges Consent-Signal erkannt. Vielen Dank für die kompetente und schnelle Hilfe!

Easy setup, great support.

Moved over from Cookiebot and had the banner live in about twenty minutes. Having it as a native Shopify app rather than a script in the theme head is a real improvement. It connects straight to Shopify's Customer Privacy API and there's nothing to maintain manually.

Marios in support was quick, clear and honest, including telling me when their own integration wasn't the right fit for our setup. Recommended.

Does exactly what it should, without being unnecessarily complicated. If you need it more complex, for example to connect Elevar, all settings are available, and if you ever get stuck despite the well-made documentation, there is still an awesome support (thx Ermis!).

We spent a significant amount of time trying to get this app working properly with our Shopify store, GTM, GA4, and consent setup. We worked through script blocking, consent timing, custom pixels, network testing, and multiple troubleshooting steps to make sure tracking only fired after a user gave consent.

After implementing Pandectes on our live theme, we saw a massive and completely abnormal spike in GA4 traffic. The traffic was overwhelmingly direct, came from highly suspicious automated-looking users, and did not match what Shopify was reporting. We eventually traced the issue back to behavior that only occurred while Pandectes was active.

To confirm it, we disabled the app and watched GA4 in real time. The abnormal traffic nearly stopped immediately.

When we reached out to Pandectes, they acknowledged that bot traffic can interact with the banner and pointed us to their bot-blocking feature. The problem is that this functionality is only available on their Enterprise plan. In other words, the app created or enabled a serious analytics issue for us, and the recommended solution was to upgrade to a much more expensive plan.

At that point, we had already spent hours auditing scripts, testing consent states, troubleshooting GA4, and trying to make the setup work correctly.

For us, this was not worth the risk or the amount of troubleshooting required. We ultimately decided to remove the app and move toward Shopify’s native consent tools with GTM instead.

If accurate analytics and clean tracking are important to your business, I would be very cautious before installing this app. We wish we had built the consent setup ourselves from the beginning rather than spending this much time troubleshooting an issue we did not have before installing it.