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Doesn't allow you to copy and paste the translations that you already did on "Translate & Adapt". Force translates product names which makes the app not usable.
Should have a button to manually copy and paste the translations from Translate and Adapt, otherwise, you have to spend days copying your entire website just to over ride one language at a time.
Hi BEAUX Paris store admin,
Thank you for sharing your feedback about the translation experience. We’re sorry to hear that the app didn’t work as expected for you.
We wanted to clarify one important point regarding manual translations in Translate & Adapt: if you have already created manual translations there, they are automatically migrated and synced with our app. You do not need to manually copy and paste those translations or translate the content again.
We also noticed that the app has been removed from your store, so unfortunately, we’re unable to access your setup and investigate the issue you experienced with product names being translated.
We’ve reached out to you previously but haven’t received a response yet. Could you please contact us at support@gelacy.app so we can assist you further?
We’d really appreciate the opportunity to look into this for you and make sure the translation workflow works as expected.
Best regards,
Sarah
Support Team
It’s really good it helps my store a lot i would also love it if i can become a loayalty member
good
good
tres pratique
Due to translation-related issues, I purchased Google's API and researched a vast number of third-party plugins. I believe this plugin is, without a doubt, the most absolutely perfect one I have encountered so far.
This app is truly amazing. It feels like every feature I could possibly imagine is already built in and works seamlessly. The development team clearly put a lot of thought into the user experience, and it really shows in the overall performance and design.
The staff members are also incredibly kind and supportive. Whenever I got stuck or wasn’t sure how to proceed, they reached out first and guided me through the process step by step. Thanks to their proactive help, I was able to complete my tasks much more quickly and with confidence.
I highly recommend this app to anyone looking for a powerful and reliable solution. It has exceeded all my expectations.
Love the app. It translated my store from English to Italian correctly
SHOW
Also Kostenfreie App anbieten und dann direkt nach der Installation Gebühren verlangen....?
Dear happybrush store admin,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration regarding our app’s pricing structure.
We would like to clarify that our app offers both Free and Premium plans, and this information is transparently displayed on the Shopify App Store listing before installation.
After reviewing your case, our system automatically identified your store as belonging to the Premium plan category. For stores under this category, the Free plan is not available, and the applicable subscription plan is assigned automatically by the system.
We completely understand how this may have been unexpected, and we truly appreciate you bringing this concern to our attention. Feedback like yours helps us improve the clarity of our communication and onboarding experience.
I hope our explanation is clear and understandable to you.
Thank you again for your feedback and understanding.
Best regards,
Sarah
Gelacy Support Team
