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The support team went above and beyond to help me with my queries, asking clarifying questions to make sure they know what I need, and offer recommendations for other products to use. I would recommend Gempages for other E-commerce businesses. Great work!
Very good support! Helped me with clearing my issue in only 2 minutes.
For sure has bugs and some constraints. But overall best app for page building. Has some other cool features like upsells, bundles, etc. I would say give it a try for your store.
Hello Riders Renew,
Thank you for your honest feedback and for recommending GemPages. We appreciate you highlighting both the strengths and the areas that could improve. Insights like this help us continue refining the product and expanding features.
If you ever need help setting up those upsell or bundle ideas, our team will gladly support you.
Emma
GemPages Customer Support Supervisor
Not bad, customer service responded really quickly!
サポートが大変親切で、いつも力になってくれます。
Solid support throughout the 5 years I have used the tool/app
Hello The Foxes Den,
Thank you for your continued trust in GemPages over the years. Hearing that our support has remained reliable throughout your long experience with the app truly means a lot to our team.
Whenever you plan new updates or improvements for your store, we will be glad to assist.
Auri
GemPages Customer Support Manager
It is a new tool for me, but it seems so easy to achieve any effect after getting help from online customer service, thanks for Jamie's help, it makes my day.
Excellent page builder with an even better technical support team.
Special thanks to Ethan from live support, he was highly competent and patient, and helped us resolve all technical questions, especially around CSS templates.
Hello Browning Trail Cameras,
Thank you for sharing your experience. We are glad to hear that GemPages has been helpful for your page building needs and that Ethan could assist with the CSS related questions. We will be sure to pass your kind words along to him.
If you ever want help with further technical adjustments or new layouts, our team will always be ready to assist.
Justin
GemPages Technical Support Leader
Amazing help and walked me through the steps to fix my issue! Highly recommend :)
I tried 3 different apps. before choosing Gempages. Gempages had the design features I was looking for. Their customer support was a real person quickly (not just an AI bot).
Clone feature is awesome.
