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GemPages has been a great tool for building and customizing our Shopify pages. It’s flexible, easy to work with, and gives us much more control over our page designs. The support team has also been fantastic—super responsive, helpful, and quick to resolve any questions or issues. Highly recommended!
Muy buena experiencia tanto como con la aplicación que es genial como con la atención al cliente que es inmejorable. Vale la pena al 100%
I'm kind of a noob when it comes to many of these apps/plugins and Gem can be a bit complicated (to me at least), but whenever I run into any issues, the GemPages support is awesome. They are super responsive and they get it done. The page tools are also great and I'm def adding more versions to my site. Highly recommend. John S. 100%Naturals
Excelente, tuve un problema y la solución fue demasiado rapida!
Excelente atención muy resolutivos
L’application GemPages est très utile pour personnaliser les pages de ma boutique Shopify.
J’ai rencontré un conflit avec mon thème au début, mais l’équipe de support, notamment Emerald, a été très réactive et m’a aidé à résoudre le problème rapidement.
Aujourd’hui, tout fonctionne parfaitement.
Merci pour votre assistance et votre professionnalisme !
Sehr guter Support von GemPages. Ich hatte ein technisches Problem mit weißen Flächen beim Scrollen und nicht klickbaren Produkten auf der mobilen Seite. Tony und Vee haben sich den Fall genau angesehen, Zugriff auf den Shop genommen und die Ursache konkret gefunden. Sie haben sogar eine funktionierende Testseite erstellt und mir eine saubere Lösung gezeigt.
Das Problem ist jetzt vollständig behoben. Besonders positiv fand ich, dass nicht nur Standardantworten kamen, sondern das technische Team wirklich in die Seite gegangen ist und das Problem nachvollziehbar gelöst hat.
Vielen Dank an Tony, Vee und das GemPages-Team für die kompetente Unterstützung.
Muy buen servicio y atencion en vivo. Personalmente atendido por Sage, muy bueno!
After much frustration with Pagefly the last few months - I have been on a look for a replacement. This app has almost all the same features, and it's easy to speak with support. They actually help and try to find a solution. I do find the back end to be a bit laggy -- especially when adding collections to a page & Scrolling throughout the page but they are always continuing to improve and work on the app. Would Recommend!
Hello AvafinaPet,
Thank you for giving GemPages a try and for sharing your experience after just getting started with us. We are delighted to hear that the features and easy access to our support team have already made a positive impression, and that our team has been able to help you find solutions quickly.
We also really appreciate your feedback about the occasional lag when adding collections and scrolling through the page. There is always room for us to improve, and feedback like this helps us understand where we can make the building experience even smoother.
As you continue exploring GemPages, please reach out whenever you need a hand or have more feedback to share. We will always be happy to assist.
Auri
GemPages Customer Support Manager
Great app with excellent support!
GemPages has been a great page builder for creating and customizing Shopify pages. It’s easy to use, flexible, and gives me a lot of control over the design without needing to code everything from scratch.
What really stands out is their customer support. The support team is very responsive, helpful, and willing to go the extra mile to resolve issues and answer questions. Whenever I’ve needed assistance, they’ve been quick to understand the problem and provide a solution.
Overall, I’m very happy with GemPages and would definitely recommend it to Shopify store owners looking for a powerful page builder with reliable support.
Hello abusoils,
Thank you for such a thoughtful review and for recommending GemPages. We are delighted that the flexibility and design control have made it easier for you to create and customise your Shopify pages without needing to code everything from scratch.
It is especially rewarding to hear that our support team has consistently been responsive and willing to go the extra mile to understand and resolve your questions. Reliable support is a huge part of the experience we want to provide.
Whenever you need another hand with your pages or have something new you would like to build, our team will be ready to help.
Auri
GemPages Customer Support Manager
