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L’application GemPages est très utile pour personnaliser les pages de ma boutique Shopify.
J’ai rencontré un conflit avec mon thème au début, mais l’équipe de support, notamment Emerald, a été très réactive et m’a aidé à résoudre le problème rapidement.
Aujourd’hui, tout fonctionne parfaitement.
Merci pour votre assistance et votre professionnalisme !
Sehr guter Support von GemPages. Ich hatte ein technisches Problem mit weißen Flächen beim Scrollen und nicht klickbaren Produkten auf der mobilen Seite. Tony und Vee haben sich den Fall genau angesehen, Zugriff auf den Shop genommen und die Ursache konkret gefunden. Sie haben sogar eine funktionierende Testseite erstellt und mir eine saubere Lösung gezeigt.
Das Problem ist jetzt vollständig behoben. Besonders positiv fand ich, dass nicht nur Standardantworten kamen, sondern das technische Team wirklich in die Seite gegangen ist und das Problem nachvollziehbar gelöst hat.
Vielen Dank an Tony, Vee und das GemPages-Team für die kompetente Unterstützung.
personale cordiale, sempre disponibile e soprattutto veri esperti!
After much frustration with Pagefly the last few months - I have been on a look for a replacement. This app has almost all the same features, and it's easy to speak with support. They actually help and try to find a solution. I do find the back end to be a bit laggy -- especially when adding collections to a page & Scrolling throughout the page but they are always continuing to improve and work on the app. Would Recommend!
Hello AvafinaPet,
Thank you for giving GemPages a try and for sharing your experience after just getting started with us. We are delighted to hear that the features and easy access to our support team have already made a positive impression, and that our team has been able to help you find solutions quickly.
We also really appreciate your feedback about the occasional lag when adding collections and scrolling through the page. There is always room for us to improve, and feedback like this helps us understand where we can make the building experience even smoother.
As you continue exploring GemPages, please reach out whenever you need a hand or have more feedback to share. We will always be happy to assist.
Auri
GemPages Customer Support Manager
Great app with excellent support!
GemPages has been a great page builder for creating and customizing Shopify pages. It’s easy to use, flexible, and gives me a lot of control over the design without needing to code everything from scratch.
What really stands out is their customer support. The support team is very responsive, helpful, and willing to go the extra mile to resolve issues and answer questions. Whenever I’ve needed assistance, they’ve been quick to understand the problem and provide a solution.
Overall, I’m very happy with GemPages and would definitely recommend it to Shopify store owners looking for a powerful page builder with reliable support.
Hello abusoils,
Thank you for such a thoughtful review and for recommending GemPages. We are delighted that the flexibility and design control have made it easier for you to create and customise your Shopify pages without needing to code everything from scratch.
It is especially rewarding to hear that our support team has consistently been responsive and willing to go the extra mile to understand and resolve your questions. Reliable support is a huge part of the experience we want to provide.
Whenever you need another hand with your pages or have something new you would like to build, our team will be ready to help.
Auri
GemPages Customer Support Manager
在将html代码导入gempages的过程中遇到了一些BUG，技术人员通过高效的协作支持帮我解决了问题，并且分享了使用AI agent将html转gempages的工具包，太棒了！
你好 Velloraco，
非常感谢你的五星好评！很高兴得知在将代码导入 GemPages 的过程中遇到问题时，我们的技术团队能够快速定位并解决问题，让整个过程顺利进行。
也非常感谢你提到团队还主动分享了将 HTML 转换为 GemPages 工具层的方法。能够在解决当前问题的同时，也帮助你掌握之后可以使用的方法，正是我们希望提供的支持体验。
如果之后在使用 GemPages 或处理其他技术问题时需要帮助，随时联系我们，我们的团队都会很乐意协助你。
Justin
GemPages 技术支持主管
I really enjoy this builder. I've just been on the free plan, but once my store is generating income I will switch to the paid version to take advantage of animations and the other features. I feel the free plan has a good amount to offer.
The support is S Tier. Even on the free plan. I couldn't figure out how to get an element looking how I wanted, the chat bubble support responded instantly. The first guy couldn't get it working but a higher up support member applied the fix in a couple hours and explained exactly how he did it so I could do it myself in the future. Couldn't be happier :)
Hi Multum Labs,
Thank you for sharing your experience, especially as a free-plan user. We are glad you have found plenty of value in the features available and are enjoying building with GemPages.
It is great to hear that our team stepped in when the first solution did not quite work and found a fix within just a few hours. Even better, they explained how it was done so you could handle it yourself next time. That is exactly the kind of support experience we aim to provide.
Whenever you run into another question or want to explore more of what GemPages can do, just give us a shout. We will be happy to help.
Bella
GemPages Customer Support Supervisor
Muy útil y práctico, fácil de manejar y aprender. Me gustaría que tuviera opciones drag and drop.
Assistenza veloce ed efficace!
Great app — you can create almost everything you can think of, and Min from support went above and beyond to help me out. Thank you.
