Recensioni (4.259)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 31 luglio 2024

Update: I'm working on this again 1 year later and still having similar issues. The platform is slow to load and support are not online during European business hours.

App is good but support are rarely online, or at least not online during our normal business hours in the UK. So we send report requests then do not hear back for hours. With other apps at this price and of a similar nature there is always some support around to help.

MAHI Leather
Regno Unito
Oltre 3 anni di utilizzo dell’app
GEMCOMMERCE CO., LTD ha risposto 11 gennaio 2023

Hi Jamie,

Please accept my apologies for the recent frustration you've experienced. The GemPages Team always try our best to cover 24/7 across different timezones. Our sincerest apology if at some points you have experienced a longer waiting time due to our high volume of requests.

Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

James | GemPages Customer Success Manager

Data modifica: 13 agosto 2025

Frequent occurrence of unusual bugs leads to anomalies in the product pages of the online store, often causing discrepancies between the designed interface and the actual display.

de.ctronics
Cina
Quasi 3 anni di utilizzo dell’app
Data modifica: 22 ottobre 2026

Absolutely brilliant and straightforward drag and drop app. If you have no experience in coding and CSS i believe this is by far the best tool among all the shopify apps you can use to make your website look pro. Many features and options, the more you use it and get used to it, the more you realise you can make very cool stuff. Customer service is always ready to help, i got a couple of tricky troubles sorted out very quickly by the team. Definitely recommended!

Oliveankara
Singapore
Oltre 8 anni di utilizzo dell’app
Data modifica: 25 gennaio 2025

GemPages is a great App that we use more and more in our e-commerce these days. First we started with simple pages, and now we even decided to go for a GemPages built homepage, as there are more options and possibilities than our theme offers. And the support is awesome too, helpful, fast and friendly. Have helped is in carious customs solutions and designs that we could do on our own. Definitely recommend this App!

homiesmarbella
Spagna
Oltre 5 anni di utilizzo dell’app
Data modifica: 17 aprile 2025

We used to use Shogun but after continues problems and lack of help from them, we moved over to Gempages. The best thing we've done! You get so much more for such an amazing price. They provide fantastic customer service, have helped me out every time within 24 hours. I love the fact that they have a live chat, it's so incredibly handy and now I no longer have to wait days for help over email. I feel more creative now using Gempages. I highly recommend them!

Update 4 years later
Still going strong with Gempages, and there's nothing I would change from my original review!

Tonic Studios
Regno Unito
Circa 4 anni di utilizzo dell’app
GEMCOMMERCE CO., LTD ha risposto 5 marzo 2021

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Also, we are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

James | Customer Success Manager

Data modifica: 22 novembre 2024

Gempages is a great App, but most of all, the support team is very helpful.
Cindy has helped us from the beginning to the launch of our new site www.weltonlondon.com
The team helped us to install custom font and advised on compatible App to translate the site (Langify) They also helped us sorting out an issue we had with a Add to cart button in a Carousel. Gempages is a fantastic App to get the best design. We had a lot of good reviews from our customers.
thank you

Welton London
Regno Unito
Quasi 4 anni di utilizzo dell’app
Data modifica: 18 marzo 2025

GemPages customer service is great, they've always been so helpful and able to fix the issues I've contacted them about. Tony was very friendly and knowledgeable, he helped to resolve my problem with ease and explained exactly what was wrong. GemPages allows me to build out my theme with professional custom pages designed the way I want them.

Redback One
Stati Uniti
Quasi 7 anni di utilizzo dell’app
Data modifica: 12 luglio 2025

This app is really simple to use and has great functionality. I really like the fact that you can configure for desktop, then go to other device configurations and customize for each device. Customer support has been excellent too!

Liam has provided excellent support this evening.

Thank you!

comfortlinenshop
Canada
Quasi 3 anni di utilizzo dell’app
GEMCOMMERCE CO., LTD ha risposto 17 agosto 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

Nathan | GemPages Customer Success Team

Data modifica: 3 luglio 2024

I had an outstanding experience with Liam from GemPages technical support! He was incredibly knowledgeable and resolved my website design issues quickly and efficiently. Liam's professionalism and friendly demeanor made the troubleshooting process smooth and stress-free. I couldn't have asked for better support. Highly recommend!

LOCKJAWLEMONPEEL
Stati Uniti
Oltre un anno di utilizzo dell’app
GEMCOMMERCE CO., LTD ha risposto 16 dicembre 2022

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

Data modifica: 15 agosto 2024

I'm in love with it. So easy to use. Pages turn out beautiful.
Also their support is always extremely helpful. The app says they will reply within 1 hour, but it never takes more than 5 minutes. And the best is: they always sort my problems! Thank you for doing such an amazing job!

Crochetree
Stati Uniti
Oltre un anno di utilizzo dell’app
GEMCOMMERCE CO., LTD ha risposto 23 marzo 2023

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!