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Great customer service, and great app, I would wish for the feature to copy the pages to another store to be more than 5 stores
I recently had the pleasure of using Gempages, and I must say, it has been an outstanding experience. Not only is Gempages a fantastic Shopify app for creating beautiful and customizable landing pages, but what truly sets them apart is their exceptional customer service, especially thanks to Mona.
From the moment I started using Gempages, I was impressed by the user-friendly interface and the plethora of customization options it offers. It allowed me to effortlessly design stunning landing pages for my e-commerce store, improving the overall look and feel of my website. Gempages' drag-and-drop builder is intuitive and efficient, making it a breeze to create pages that convert visitors into customers.
But what truly made my experience outstanding was the exceptional customer service provided by Mona. Whenever I had a question or needed assistance with a specific feature, Mona was there to help. Their technical expertise is second to none, and they were always quick to respond, patient, and went the extra mile to ensure that I had a smooth and successful experience with Gempages.
A great www builder. Has plenty of options. It does take a good few hours to get a grasp of it, but after that - you're flying. Another thing is, that they have exceptional customer service. They are very responsive and as far as it goes they always managed to fix the issues I had while building a theme. Thanks!
Gempages is an excellent tool for those who don't know how to code. It's very intuitive and easy to follow instructions. What a life saver! The team at Shopify Plus, namely Ken has been amazing to deal with and has managed to answer all my questions and rectified all the problems we had. Professional all the way through. Thank you
Je pense que cette application vaut ces 5 étoiles.
Elle évolue continuellement afin de proposer plus de fonctionnalité. Pour les personne ne savant par faire de liquid, elle permet de moduler un front et de prposer un experience de qualité aux utilisateurs finaux.
Le support et fantastique, ils vous aident des que vous avez besoin. Je recommande cette application
This app has proven to be quite frustrating. The code of this builder is inaccurate and causes issues on the pages we construct. To exacerbate matters, the support and technical team seem to lack the necessary knowledge. It's disheartening that they appear to be uninformed and unhelpful.
Dear Shreeram,
I sincerely apologize for the frustration you've encountered with our app, and I appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged.
After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We understand the importance of accurate code and the impact it has on the pages you construct.
I regret any confusion caused by our initial lack of explanation. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted. Our Customer Success Manager has already been in touched with you to provide a full explanation. We hope it's clear to you about the issue.
If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority.
Best regards,
GemPages Support Team
I like the platform, it's easy to use and very customizable. Customer support sometimes takes a bit to get back to you but it's always with action and no BS. They even went as far as filming a video for a custom coding block I needed as I don't have much experience in that realm.
I've been using GemPages for the past 6 months. We migrated our site from Wordpress to Shopify and had to completely rebuild the site. It was a big job, but it was a pleasant job as soon as we started using GemPages.
This app doesn't have ever feature that you could ever want, but it has almost every feature. The Shopify page builder is a joke compared to what you can do with GemPages. And above all, the customer support is top notch. They are extremely responsive and extremely helpful. I can't recommend this app enough.
GemPages is an easy to use platform with fantastic customer service! The templates and drag and drop content blocks make designing our web pages super easy. If I ever get stuck and don't know how to do something I just use the easy message function to ask someone from GemPages for help and they are always ready and willing to assist within a very quick timeframe. Can't recommend them enough!
The function in GemPages to create a new customize section and add it to the current store theme is fabulous. I was able to create a Black Friday Herosection with a timer. I run into some problems, because I couldn't set it up correctly, but Miley and the GemPages Support were really courteous and fix my problem and on top of that, they also made some css improvement to display the section in the store. Really grateful.