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support Technique très réactif et efficace merci Annie
Unfortunately no 10 stars here .I would love to give Tony for 10 starsHe is solved my issue very quickly. Thank you Tony!
The team was very helpful in building my landing page! I highly recommend this app
I had a great experience working with Liam. He was incredibly helpful, patient, and knowledgeable throughout the entire process. Liam quickly understood the issues I was facing and was able to fix everything efficiently without any hassle. Thanks a lot!
Superb customer service. I've experienced some issues on the website but they all figured it out. This is a game changer for my business as I get started.
Sage è stato cordiale e competente nella risoluzione del problema. Grazie mille.
Tolles und nettes Team. Schnelle Bearbeitung und Hilfe bei Fragen. 5*
Their customer support is top notch, honest don't know of any other company that does such a good job. I normally don't write reviews, but had to for them.
they are charging people without authorization even if you have the app unistalled. BE CAREFUL
Hello nellaskin,
We’re sorry to hear about your concern regarding the billing.
As GemPages is a third-party app on Shopify, all charges are managed and processed strictly through Shopify’s billing system, not directly by us. Charges may still appear if the subscription was active during a billing cycle, even if the app was later uninstalled.
In your case, you were eligible for a refund, and our team has already reviewed and supported you with the refund accordingly.
If you have any further questions or would like us to double-check anything, please feel free to reach out. We’re always here to help.
Kind regards,
Auri
GemPages Customer Support Manager
Support is super quick and helpful. Thanks!!
