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After much frustration with Pagefly the last few months - I have been on a look for a replacement. This app has almost all the same features, and it's easy to speak with support. They actually help and try to find a solution. I do find the back end to be a bit laggy -- especially when adding collections to a page & Scrolling throughout the page but they are always continuing to improve and work on the app. Would Recommend!
Hello AvafinaPet,
Thank you for giving GemPages a try and for sharing your experience after just getting started with us. We are delighted to hear that the features and easy access to our support team have already made a positive impression, and that our team has been able to help you find solutions quickly.
We also really appreciate your feedback about the occasional lag when adding collections and scrolling through the page. There is always room for us to improve, and feedback like this helps us understand where we can make the building experience even smoother.
As you continue exploring GemPages, please reach out whenever you need a hand or have more feedback to share. We will always be happy to assist.
Auri
GemPages Customer Support Manager
Great app with excellent support!
GemPages has been a great page builder for creating and customizing Shopify pages. It’s easy to use, flexible, and gives me a lot of control over the design without needing to code everything from scratch.
What really stands out is their customer support. The support team is very responsive, helpful, and willing to go the extra mile to resolve issues and answer questions. Whenever I’ve needed assistance, they’ve been quick to understand the problem and provide a solution.
Overall, I’m very happy with GemPages and would definitely recommend it to Shopify store owners looking for a powerful page builder with reliable support.
Hello abusoils,
Thank you for such a thoughtful review and for recommending GemPages. We are delighted that the flexibility and design control have made it easier for you to create and customise your Shopify pages without needing to code everything from scratch.
It is especially rewarding to hear that our support team has consistently been responsive and willing to go the extra mile to understand and resolve your questions. Reliable support is a huge part of the experience we want to provide.
Whenever you need another hand with your pages or have something new you would like to build, our team will be ready to help.
Auri
GemPages Customer Support Manager
在将html代码导入gempages的过程中遇到了一些BUG，技术人员通过高效的协作支持帮我解决了问题，并且分享了使用AI agent将html转gempages的工具包，太棒了！
你好 Velloraco，
非常感谢你的五星好评！很高兴得知在将代码导入 GemPages 的过程中遇到问题时，我们的技术团队能够快速定位并解决问题，让整个过程顺利进行。
也非常感谢你提到团队还主动分享了将 HTML 转换为 GemPages 工具层的方法。能够在解决当前问题的同时，也帮助你掌握之后可以使用的方法，正是我们希望提供的支持体验。
如果之后在使用 GemPages 或处理其他技术问题时需要帮助，随时联系我们，我们的团队都会很乐意协助你。
Justin
GemPages 技术支持主管
I really enjoy this builder. I've just been on the free plan, but once my store is generating income I will switch to the paid version to take advantage of animations and the other features. I feel the free plan has a good amount to offer.
The support is S Tier. Even on the free plan. I couldn't figure out how to get an element looking how I wanted, the chat bubble support responded instantly. The first guy couldn't get it working but a higher up support member applied the fix in a couple hours and explained exactly how he did it so I could do it myself in the future. Couldn't be happier :)
Hi Multum Labs,
Thank you for sharing your experience, especially as a free-plan user. We are glad you have found plenty of value in the features available and are enjoying building with GemPages.
It is great to hear that our team stepped in when the first solution did not quite work and found a fix within just a few hours. Even better, they explained how it was done so you could handle it yourself next time. That is exactly the kind of support experience we aim to provide.
Whenever you run into another question or want to explore more of what GemPages can do, just give us a shout. We will be happy to help.
Bella
GemPages Customer Support Supervisor
Muy útil y práctico, fácil de manejar y aprender. Me gustaría que tuviera opciones drag and drop.
I just joined the GemPages app. An issue occurred while I was building my first product page. I was getting frustrated. I contacted support. They got back to me just after a few minutes. I talked to Felicie. She was very professional and direct. She and her team took over and were able to fix the issue in no time. So far I am satisfied with customer support, and they are knowledgeable.
excellent customer service. if you need help, they will guide you through any question, big or small.
More important than the features, GemPages has an outstanding costumer support that will help you make your webshop the way you want it to be even if it requires them to write sections of custom code for you. Very fast at answering and always very communicative throughout all the steps. So far, we would definitely recommend GemPages to anyone looking for an easy and reliable way to customize their webshop without the limitations of a Shopify Theme.
Good day Lemur,
Thank you for being with GemPages for almost three years and for sharing such encouraging feedback. We are especially pleased that our customer support has stood out during your time with us, from answering questions to helping with custom code when needed.
Knowing that GemPages gives you the flexibility to build your webshop beyond the limitations of a standard Shopify theme means a lot to our team.
Should you need help bringing another idea to life, our team is only a message away and always happy to assist.
Auri
GemPages Customer Support Manager
Awesome support team codes for you looks into the issues that you are facing. Support has always been great!
nếu bạn đã dùng clon store hay các thứ tương tự. tôi nghĩ bạn nên sử dụng cái này. nó dễ và làm những gì bạn thích. và đội ngũ hỗ trợ thì nhanh và chi tiết.
