评论 (4,268)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2026年7月30日

The app is great. But its super expensive. $59USD a month is currently $89 CDN a month. I'm such a small business just starting out. This isn't feasible for me.

MGs English
加拿大
2个月 人在使用应用
GEMCOMMERCE CO., LTD已回复 2026年9月22日

Hello MGs English,

Thank you for your feedback. We’re glad to hear that you enjoy GemPages, and we completely understand your concern about the pricing, especially as a small business.

Our pricing reflects the features, ongoing product development, infrastructure, and support we provide to help merchants build, optimise, and grow their stores. At the same time, we understand that the value of a plan can depend greatly on each business’s needs and how the features are being used.

Our Customer Support team has already reached out to you, and we would really appreciate the opportunity to better understand your needs and help you get more value from GemPages. We hope we can help you find the right way to use the app for your business and better understand the value behind the plan.

Kind regards,
Auri
GemPages Customer Support Manager

编辑时间:2025年8月13日

Frequent occurrence of unusual bugs leads to anomalies in the product pages of the online store, often causing discrepancies between the designed interface and the actual display.

de.ctronics
中国
接近3年 人在使用应用
编辑时间:2026年3月12日

mi experiencia 7 de 10, ya que me afecto mucho que la landing no me cargaba rapido , tuve un inconveniente ya que me hicieron un cobro no debido , sin embargo el equipo fue muy atento todo el tiempo y en menos de 24 horas me hicieron la devolucion del dinero sin problema .ojala mejoren la carga de las landing ya que fue mi problema principal

NIVADI
哥伦比亚
2年多 人在使用应用
GEMCOMMERCE CO., LTD已回复 2026年2月21日

Hola NIVADI,

Lamentamos mucho que el rendimiento no haya cumplido con tus expectativas. Entendemos lo importante que es la velocidad de carga, especialmente después de haber adquirido un plan de pago.

Para poder revisar a fondo el problema con la carga de tu landing, te pedimos por favor que contactes a nuestro equipo de Atención al Cliente a través del chat en vivo. Así podremos analizar tu página directamente y brindarte una solución más precisa.

Puedes escribirnos mediante el Live Chat dentro de la aplicación y estaremos encantados de ayudarte.

Saludos cordiales,
Auri
Gerente de Atención al Cliente
GemPages

2025年10月25日

I got scammed with their 30 day money back guaranteed promise. I had a surprise deduction with my Shopify plan for $29 while I used the tool for only 9 days for experimentation. I cancelled it later on and asked the support if I am going to have funds deducted. the support told me no deduction will take place and it will be covered. Scam be aware before you subscribe.

TRE
沙特阿拉伯
6个月 人在使用应用
GEMCOMMERCE CO., LTD已回复 2025年10月26日

Good day Alomrani,

First of all, we are truly sorry for the unpleasant experience with the cancellation process.

After reviewing your case, I can see that our team had already informed you that you were eligible for a refund and asked you to complete the refund form. However, we have not yet received your submission. It’s possible that a language barrier may have caused some misunderstanding.

Please rest assured that there is absolutely no scam involved. We strictly follow Shopify’s policy for all payments and refunds. As GemPages is a third-party app, all subscription charges are managed directly by Shopify.

I have also personally reached out to you via email with further instructions to help you complete the refund process and get your money back.

I look forward to hearing from you soon.

Warm regards,
Auri
GemPages Customer Support Manager

编辑时间:2025年1月22日

Stuck itself in every inch of the code to my website and not easily removed even seems to be adding more of itself after uninstalling, and the landing page doesn't even work correctly. Has slowed down my website significantly!

Love Light Minnesota
美国
8个月 人在使用应用
编辑时间:2024年7月31日

Update: I'm working on this again 1 year later and still having similar issues. The platform is slow to load and support are not online during European business hours.

App is good but support are rarely online, or at least not online during our normal business hours in the UK. So we send report requests then do not hear back for hours. With other apps at this price and of a similar nature there is always some support around to help.

MAHI Leather
英国
3年多 人在使用应用
GEMCOMMERCE CO., LTD已回复 2023年1月11日

Hi Jamie,

Please accept my apologies for the recent frustration you've experienced. The GemPages Team always try our best to cover 24/7 across different timezones. Our sincerest apology if at some points you have experienced a longer waiting time due to our high volume of requests.

Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

James | GemPages Customer Success Manager

2024年11月24日

there are many left over codes after uninstall of the app

Vshine Silk and Shine
英国
4个月 人在使用应用
2019年11月25日

Very slow and poor technical support. The app is ok, but pretty buggy if I'm honest. At present, I can't recommend this app.

Vapefiend
英国
23天 人在使用应用
2022年2月1日

Great and abundant design features, easy to use and navigate, but otherwise pretty dysfunctional. Glitches often, isn't easily made compatible in all device versions, therefore making you go through loops to make everything perfect on all devices. Some things will stop working after they've been published for some time, such as buttons and links. Worst part of all: Their support team, or lack thereof. Sometimes emergencies occur and you need immediate assistance, but they are hardly available and generally not helpful. Responses take a long time. Typically if you're running a trafficked website and a problem arrises, you need help pretty quickly. Gem Pages doesn't seem to understand this. This has caused us issues many times. For example, one of our product pages has completely stopped working, which is a huge issue as an e-commerce store. Went to contact support (which is only available through a live chat) and got a message saying that they are on vacation for the next 7 days. You simply cannot operate like this when you're supporting the websites of service providers and e-commerces. Nonetheless, our custom-coded website is near complete and we absolutely cannot wait to never have to deal with Gempages again.

Clean Skin Club
美国
大约2年 人在使用应用
编辑时间:2022年6月5日

I've tried all of the major Shopify Page Builders. Only Shogun and GemPages are worth using. Shogun is a little more polished than GemPages, everything is a little more responsive and slightly easier to use, and their templates are a lot better. However, Gempages is a much better value. Even with their $300/month plan, Shogun doesn't offer unlimited pages. So for someone like me who uses Shopify as a blogging platform with occasional A/B testing, Gempages is a much better fit. I think that as GemPages continues to improve their product, they could overtake Shogun at some point. Edit Jun 2022: After using this plugin for a bit, I have to revise my rating. With lots of effort and working around bugs, it's possible to make pages with this tool. But it's a real chore. Stupid things happen all the time when you create pages: like text losing formatting, text having additional formatting you didn't give it, changes you make on mobile breaking things on desktop, or just simple things like there being no easy way to insert your saved custom blocks at a specific place on the page. I don't like using this tool and will be moving onto an alternative ASAP.

Christian Pure
美国
3个月 人在使用应用
GEMCOMMERCE CO., LTD已回复 2022年6月29日

Please accept my apologies for the recent frustration you've experienced. I want to express our gratitude for your input. It will enable us to address these issues and enhance our services. Please contact us via email at support@gempages.help or live chat if you have any further concerns.

James | Customer Success Manager
GemPages