Reseñas (50)

Calificación general
4
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
Fecha de modificación: 26 de febrero de 2020

Fantastic app and customer service. I would highly recommend this app to anyone who requires auto redirection. While Shen was investigating the speed of his app he also found an unrelated issue and helped me to rectify that! Thank you for all of your help!

Grahams Natural
Australia
Alrededor de 1 año usando la aplicación
Fecha de modificación: 15 de mayo de 2019

APRIL 15 2019: Noticed my website loading extremely slowly suddenly. Not just a bit slow, but 70 seconds to load type of slow. I looked into the waterfall for what was causing it to load so slowly. Geolocation Redirect app was taking 60 seconds to load, slowing the whole site down. We have used it for a few months without issue, but this is a huge impact that is going to cost us a lot. Going to delete it now.

EDIT: May 13 2019: I figured if the team at modapps said they identified and fixed the issue and that it would not happen again, it was worth me keeping the app. I have just noticed it again, this time 89 seconds to load my website. I have deleted the app for good now. I also had to delete the geolocation snippet from theme.liquid to fully remove it as the site was loading slow even after deleting the app due to remaining code on the site. Back to loading at normal speed now. Given this has slowed our website to a crawl 2 times in about a month (these are just the times I've noticed... may have occurred more times when I'm not working on the site and ready to notice), it's too risky to have installed. It's cost us sales no doubt.

EDIT: May 15 2019: It is clear that their support team really cares about the app and making sure that it is running smoothly, without issues. They have been good at replying to my support emails and so I am confident they treat these incidents seriously. I would be inclined to remove my review entirely but I don't think that would be fair to people who are considering this for the first time. So I will keep it here. I have only seen the issue occur 2x, and both times the support team replied, acknowledged and fixed.

Joolca Australia
Australia
9 meses usando la aplicación
Mod Media respondió 15 de abril de 2019

Hi Joolca, we experienced a brief technical issue which we resolved as quickly as possible and made sure it cant happen again. Everything should be running smoothly now.

10 de junio de 2020

We struggled to setup the geolocation app because of other apps that we have on our account. The team was very supportive and help us setting up everything!

A-Champs
RAE de Hong Kong (China)
12 días usando la aplicación
23 de febrero de 2018

Great app to redirect your site! Great customer support too!

Silvia Lago Barcelona
España
Alrededor de 2 meses usando la aplicación
30 de enero de 2017

Fantastic app and great support when you need help. Thank you

Confitex Underwear
Nueva Zelanda
5 meses usando la aplicación
18 de julio de 2019

Brings my site to a crawl for initial loads. Not happy with what this does to my load times at all.

ZOX
Estados Unidos
11 días usando la aplicación
Mod Media respondió 18 de julio de 2019

Our apologies but we experienced an unexpected server issue momentarily and fixed it as quickly as possible. We have also made changes so that this can't happen again in future. Please contact us directly if you experience any issues in future, we are here to assist as best we can. Everything is working perfectly now.

Fecha de modificación: 16 de junio de 2020

Great App, Great support. Very easy to set up. I have it working well on 2 sites. I would recommend!.

Stonemen
Australia
Más de 1 año usando la aplicación
Fecha de modificación: 18 de septiembre de 2019

Had the app for a while but no longer needed it. During that time, customer support was A+. Thanks guys.

Rival Sons Official Merchandise
Estados Unidos
37 minutos usando la aplicación
26 de julio de 2018

Great App and great customer support. We had a small technical issue, which was addressed immediately. Thank you.

Wellecotest
Australia
7 meses usando la aplicación
26 de junio de 2019

L'application Geolocation Redirect est simple est facile d'utilisation. Le support client est rapide et excellent !

LP Aventure Inc
Canadá
29 días usando la aplicación