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Dan was super helpful and very patient
We really appreciate your feedback! It’s wonderful to hear that Dan provided such helpful and patient support. We’ll make sure he knows his efforts made a difference.
If you ever need help, don't hesitate to contact our team!
Helped me with simple edit on my widget. 5 star service.
Thanks for your review! Our support team is always happy to help, no matter how big or small the task. Thanks for trusting us with your store.
Excellent plugin. We had some issues, but the tech support helped us out perfectly. If you are looking for a versatile popup solution for Shopify without breaking the bank, just go for it.
Thank you for this wonderful endorsement! We're pleased our support team could resolve your issues effectively. It's great to know you're finding value in our affordable yet versatile popup solution. We appreciate you recommending us to others!
Can't even open it, keeps sending me back to my stores page...hoping to get support, but even trying to send a support request throws up errors. Hopefully this will trigger someone to get in touch.
Hello, thank you for flagging this issue! We found that the Brave browser can block resources needed to open the app from Shopify Admin.
We reached out with a solution, but since we haven’t heard back, we want to ensure everything’s now working smoothly for you.
Could you reply to our previous email or contact us directly at help@getsitecontrol.com? We’re happy to help troubleshoot further or confirm the resolution.
We appreciate your patience and collaboration!
App has a lot of capabilities, is easy to set-up, and support is super helpful and responsive. Great experience!
This is such a great summary of what we hope merchants experience with the app. We're really glad the setup was straightforward, and especially happy to hear our support team was there when you needed them. Thank you for the thoughtful review!
Great support and assistance from Helen. Thanks so much! Great product, easy to use and versatile!
Thanks for your kind words! We'll send your kudos to Helen. It’s also great to know you’re finding the app intuitive and flexible. If there’s ever a feature or workflow you’d like to see, don’t hesitate to reach out.
so far, great service and friendly staff! When I was confused about layouts, or needed help, the live chat service was incredibly fast and they resolved all issues in literally minutes!
That's fantastic to hear! We're thrilled you've had such a positive experience with our app, and appreciate your kind words about our support team. We're always happy to help!
very easy to use and extremely responsive helpdesk
Thanks for the great review! We're delighted you found both the app and our support team helpful. We're always striving to improve the user experience.
Beautiful and functional widget designs, and the platform is very easy to work with! Plus, the best and fastest customer service ever! Thanks to Xenia for always staying on top of everything!
Thanks so much! We're glad you love our widget designs and find the platform easy to use. We're always working to improve our customer service, so your feedback means a lot.
Their support is absolutely amazing. Super fast and helpful. You are not going to get help like this from any other app.
Thank you so much for your amazing review! We strive to provide the best possible support, and it means a lot to us to hear that our team exceeded your expectations 🙌
