Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Anmeldelser (229)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
10. april 2025

Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!

Step One
Australien
11 dage bruger appen
10. april 2025

The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions.
This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page.
The gift is removed from the cart when you remove a product even if the conditions are still met.
There is a limit of 10 items/Product Choice

MUMIT
Spanien
Cirka 2 timer bruger appen
Digismoothie svarede 14. april 2025

Hi there,

Thank you for your honest and detailed feedback, we really appreciate it.
We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance.

Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store.

If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right.

Feel free to reach out via in-app chat or at support@digismoothie.com—our support is available 24/7.

Best regards,
Digismoothie Team

21. marts 2025

The UI is well-designed, and the mechanism is solid, reliable, and refreshingly straightforward. We really like it. It’s clearly a high-quality product, and it shows. That’s why, despite many other apps available on the Shopify store with even more features, we chose to stick with this one.

To be clear: this is a 5-star app in our eyes—the quality is unquestionable. We’re only holding back on the full rating in hopes that Italian will be added as a supported language soon. Since our store is multilingual, this is a significant issue for us. We're also looking forward to seeing a few new features added (which we've already suggested to their great support team).

Speaking of support: it's truly excellent. We're honestly very impressed and enthusiastic.

We also want to mention that we’ll definitely be trying Candy Rack for the Christmas season—it looks amazing. Quite expensive, but it seems worth it.

Huge compliments to the team for such an outstanding job!

Sua Maestà Sicilia Shop
Italien
6 dage bruger appen
20. september 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

The Supplement Store
Storbritannien
8 dage bruger appen
10. maj 2024

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

WishGarden Herbs
USA
Mere end 2 år bruger appen
25. april 2024

Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.

Dansko
USA
Cirka et år bruger appen
2. marts 2024

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

CARLITOS handmade
Tyskland
Mere end 2 år bruger appen
Digismoothie svarede 4. marts 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme.

Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :)

Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence.

Best regards,
Digismoothie

Redigeret 13. december 2023

The front-end of this app looks great: it's responsive, easy for customers to use and understand, and definitely makes the free gifts really attractive. We first got this app to use over Black Friday, and I thought I had stress tested it enough leading up to the big sale, but on the day we wound up experiencing some inventory issues with the gifts. Because of the rush and chaos of the day, we didn't have a chance to reach out to customer support to look into this while it was relevant. Afterwards, once the developers were made aware of the issues, they went out of their way to look into what might have gone wrong and gave us very personalized, thoughtful service. Our first experience with the app was disappointing but I'm confident that their team will get to the bottom of it before we use it for another event. I'm very grateful for the support we received.

Stay Home Club
Canada
Cirka en måned bruger appen
24. november 2023

In terms of display effectiveness, it's simply clear and compelling. My order gifts are showcased in a visually striking and tidy manner, significantly enhancing the overall customer experience. This is crucial for boosting my store's image and increasing customer satisfaction.I am delighted to have chosen your gift display app. It not only makes my store more attractive but also adds a touch of professionalism and efficiency to my business. I look forward to continuing to enjoy your outstanding product and service in the future.

TCC Playing Cards
Kina
Cirka et år bruger appen
15. november 2023

This is a fantastic app with all the functionality we needed (which was a lot), and the people behind it are incredibly helpful and fast at responding. We're so grateful we chose to work with them this year and we will definitely continue to use it.

Rainbo
Canada
21 dage bruger appen