Gift Box • Gift with Purchase
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Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service.
Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)
Thank you for such a positive review. We appreciate you choosing Gift Box after comparing it against 17 other options. We are committed to maintaining a high-quality UI/UX for both our merchants and their customers. We are also glad that our support team was able to quickly resolve your theme incompatibility issue. We strive to be the most reliable and effective free gift solution on the market.
easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)
Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected.
What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store.
Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!
Very good experience. Easy to integrate, easy to use. Had an issue with a customer ordering free stuff and they fixed the problem instantly, even added code to prevent the issue from recurring. Excellent support , great app.
This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!
Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!
The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions.
This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page.
The gift is removed from the cart when you remove a product even if the conditions are still met.
There is a limit of 10 items/Product Choice
Hi there,
Thank you for your honest and detailed feedback, we really appreciate it.
We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance.
Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store.
If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right.
Feel free to reach out via in-app chat or at support@digismoothie.com—our support is available 24/7.
Best regards,
Digismoothie Team
The UI is well-designed, and the mechanism is solid, reliable, and refreshingly straightforward. We really like it. It’s clearly a high-quality product, and it shows. That’s why, despite many other apps available on the Shopify store with even more features, we chose to stick with this one.
To be clear: this is a 5-star app in our eyes—the quality is unquestionable. We’re only holding back on the full rating in hopes that Italian will be added as a supported language soon. Since our store is multilingual, this is a significant issue for us. We're also looking forward to seeing a few new features added (which we've already suggested to their great support team).
Speaking of support: it's truly excellent. We're honestly very impressed and enthusiastic.
We also want to mention that we’ll definitely be trying Candy Rack for the Christmas season—it looks amazing. Quite expensive, but it seems worth it.
Huge compliments to the team for such an outstanding job!
Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.
Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!