Gift Box • Gift with Purchase

great app, great support!

Great app, easy to use, increases conversion alot! Great service aswell

Easy to use and support was efficient and helped resolve my issue. I find the suite of Digismoothie apps user-friendly and customisable to what I'm looking to achieve. Thanks Marcela for your prompt and efficient response too.

Very helpful customer service and tech support!

The UI is well-designed, and the mechanism is solid, reliable, and refreshingly straightforward. We really like it. It’s clearly a high-quality product, and it shows. That’s why, despite many other apps available on the Shopify store with even more features, we chose to stick with this one.

To be clear: this is a 5-star app in our eyes—the quality is unquestionable. We’re only holding back on the full rating in hopes that Italian will be added as a supported language soon. Since our store is multilingual, this is a significant issue for us. We're also looking forward to seeing a few new features added (which we've already suggested to their great support team).

Speaking of support: it's truly excellent. We're honestly very impressed and enthusiastic.

We also want to mention that we’ll definitely be trying Candy Rack for the Christmas season—it looks amazing. Quite expensive, but it seems worth it.

Huge compliments to the team for such an outstanding job!

We have been using this app for a long time and it works very smoothly for us.

I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)

Great Customer Support!

Chatting with a real person for help is great.

Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours.

In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes.

Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.