Gift Box • Free Gift Purchase
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great app, great support!
Great app, easy to use, increases conversion alot! Great service aswell
Easy to use and support was efficient and helped resolve my issue. I find the suite of Digismoothie apps user-friendly and customisable to what I'm looking to achieve. Thanks Marcela for your prompt and efficient response too.
Very helpful customer service and tech support!
We have been using this app for a long time and it works very smoothly for us.
I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)
Great Customer Support!
Chatting with a real person for help is great.
Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours.
In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes.
Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.
We really appreciate you taking the time to share such a detailed review! It’s great to hear that Tina was able to help you sort it out so efficiently and save you some time. We’ll definitely pass the message on to her, it’ll make her day. Please don't hesitate to reach out whenever you need a hand :)
We’ve had a great experience using GiftBox. The app itself is very straightforward and easy to understand, which made setup and day-to-day use seamless while we were learning the platform.
A huge shoutout to Rein and the GiftBox support team. Email support has been quick, clear, and straight to the point, always helpful and easy to deal with. The level of support really stood out and made the whole experience even better.
We’ve loved using GiftBox and will definitely continue to use it moving forward. Highly recommend.
Thank you for sharing your experience. We’re thrilled to hear that the app has been straightforward for your team to learn and use. We’ll be sure to pass along your shoutout to Rein, it’s great to know our email support has been quick, clear, and helpful as you get set up.
