Gift Box • Free Gift Purchase
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This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.
Thank you for the review. We are pleased to hear that the app is doing exactly what it promises and that you find it easy to use. We appreciate you having us on board and look forward to continuing to support your business.
Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use.
Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.
This is excellent news. We are very pleased to hear that Gift Box has positively impacted your average sale after just a few days. Providing a clean design and rapid support—like the 15-minute resolution you experienced—are top priorities for us. Thank you for confirming that our app is delivering both performance and service. Don't hesitate to reach out to us if you need help with anything else :)
Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service.
Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)
Thank you for such a positive review. We appreciate you choosing Gift Box after comparing it against 17 other options. We are committed to maintaining a high-quality UI/UX for both our merchants and their customers. We are also glad that our support team was able to quickly resolve your theme incompatibility issue. We strive to be the most reliable and effective free gift solution on the market.
easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)
Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected.
What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store.
Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!
Very good experience. Easy to integrate, easy to use. Had an issue with a customer ordering free stuff and they fixed the problem instantly, even added code to prevent the issue from recurring. Excellent support , great app.
This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!
The support is really excellent. I received an answer within a few minutes and was also helped directly.
With regard to the app, I would like to have one more setting option: To replace the pop-up field for selecting the gift with a slot in the shopping cart. That would be a nicer solution when shopping via smartphone.
Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!
The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions.
This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page.
The gift is removed from the cart when you remove a product even if the conditions are still met.
There is a limit of 10 items/Product Choice
Hi there,
Thank you for your honest and detailed feedback, we really appreciate it.
We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance.
Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store.
If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right.
Feel free to reach out via in-app chat or at support@digismoothie.com—our support is available 24/7.
Best regards,
Digismoothie Team