絞り込む
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評価順
Anton was SO helpful and responsive! I was having issues creating gift card codes and he jumped in to help and fixed my problem asap. 10/10 recommend!
Was not able to make the CSV upload work. I tried using the limited instructions given and failed multiple times. Finally gave up and got another app that did work without a problem.
Hi there, thank you for taking the time to share your feedback. I completely understand the frustration when something doesn't work out of the box—that's not the experience we want for anyone.
I looked into your case and found the CSV upload was failing due to a formatting issue. I did reach out directly to help resolve it, but it sounds like we missed connecting before you moved on. That's on us for not making the process smoother from the start.
If you ever decide to give us another shot, I'd be happy to personally walk you through it. Either way, really appreciate you letting us know where we fell short.
Edit: To avoid any issues moving forward, we built out and launched a feature that parses the CSV file moving forward, auto-corrects the data, or makes suggestions to correct. Thank you again for giving us a try!
As someone who works on a store with over 100k customers, this app is awesome and the developers are super helpful!
We had a scenario where we had to issue a bunch of gift cards due to the sunsetting of a program (the data of which we got as a CSV) and there was no easy way to do so from my research other than this app.
The app is great - it allows you to input custom amounts and a message which still remaining in the Shopify transactional notification ecosystem so people who are not opted-in to email will receive the message which is important when issuing gift cards for a make-good.
Wow, thank you! We’re really glad we could be the solution you were looking for. Handling bulk issues via CSV for a list that size can be stressful, so it’s great to hear the app made the process smooth for your team. Thanks for trusting us with your customers!
Really impressed with the new features! Everything works smoothly, and the team has done a great job making the process easy and efficient. Their customer support is also excellent - responsive, helpful, and friendly. Highly recommend!
Have been throughly impressed with the support received in rectifying issues we ran into the app. They quickly came up with solutions to enhance the app to better suit our needs and it has been great. Does exactly what we need it to do.
Thank you so much for the kind words! We really appreciated your willingness to share feedback and give us the chance to update the app to fit your needs. I'm glad to hear it's doing exactly what you need it to now!
simple and efficient
